Integration
Connect Loop Returns to ServiceTrade
When New Return Created fires in Loop Returns, your agent runs Create Contact in ServiceTrade. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Loop Returns and ServiceTrade to do together?
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Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Loop Returns can start in ServiceTrade
When New Return Created in Loop Returns
then Create Contact in ServiceTrade
When Return Status Updated in Loop Returns
then Create Invoice in ServiceTrade
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Loop Returns and ServiceTrade
Triggers and actions 2 triggers · 112 actions
Trigger
New Return CreatedTriggers when a new return is created in Loop.
Trigger
Return Status UpdatedTriggers when a Loop return changes state (for example open to closed or cancelled).
Action
Add Product to CollectionAttach a product to a collection.
Action
Add Product to Collection by External IDAttach a product to a collection by commerce `external_id`.
Action
Advanced Shipping NoticeThis endpoint will pull all packages by tracking statuses/timeframe. The ASN endpoint will return an array of
Action
Cancel Draft ReturnCancel a draft return.
Action
Cancel ReturnCancel a return in Loop. Canceling a return will allow a customer to make another return with the same
Action
Close ReturnClose a return. Closing a return will not fulfill any outcomes such as exchanges or gift cards, and the
Action
Create Allowlist ItemCreate an allowlist entry.
Action
Create Blocklist ItemCreate a blocklist entry.
Action
Create Bulk OperationUploads a JSONL file of order, product or other jobs and starts a Loop bulk operation that runs them.
Action
Create DestinationCreate a destination.
Action
Create Fraud ReportAttach a fraud report to a return.
Action
Create Return NotePost a new note to a return.
Action
Delete Allowlist ItemDelete an allowlist entry.
Action
Delete Blocklist ItemDelete a blocklist entry.
Action
Delete CollectionDelete a collection.
Action
Delete Collection by External IDDelete a collection by its commerce `external_id`.
Action
Delete CustomerDelete a customer.
Action
Delete Customer by External IDDelete a customer by its commerce `external_id`.
Action
Delete DestinationDelete a destination.
Action
Delete InventoryDelete an inventory.
Action
Delete Inventory by External IDsDelete an inventory record identified by the product variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.
Action
Delete LocationDelete a location.
Action
Delete Location by External IDDelete a location by its commerce `external_id`.
Action
Delete OrderDelete a specific order.
Action
Delete Order by External IDDelete a specific order by its commerce `external_id`.
Action
Delete Product by External IDDelete a product by its commerce `external_id`.
Action
Delete Product from CollectionDelete a product from a collection.
Action
Delete Product from Collection by External IDDelete a product from a collection by commerce `external_id`.
Action
Delete Product VariantDelete a product variant.
Action
Delete Product Variant by External IDDelete a product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.
Action
Detailed Returns ListPull a detailed list of returns created within a given timeframe.
Action
Finalize ItemsFinalizes the returning items and cart items of the draft return.
Action
Flag ReturnFlag a return in Loop for review. This will prevent automated processing and will require a human to go
Action
Get All DestinationsRetrieve all destinations.
Action
Get Allowlist ItemRetrieve an allowlist entry.
Action
Get Blocklist ItemRetrieve a blocklist entry.
Action
Get Bulk OperationGet the details about a specific bulk operation.
Action
Get CollectionGet details about a single collection.
Action
Get Collection by External IDGet details about a single collection by its commerce `external_id`.
Action
Get CustomerGet details about a single customer.
Action
Get Customer by External IDGet details about a single customer by its commerce `external_id`.
Action
Get Destination DetailsGet details for a single destination.
Action
Get Draft ReturnRetrieves the details of a draft return, including its current state, returning items, cart items, and
Action
Get InventoryGet inventory details for a product variant by location.
Action
Get Inventory by External IDsGet inventory details for a product variant at a location, identified by the variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.
Action
Get LocationGet the details about a single location.
Action
Get Location by External IDGet the details about a single location by its commerce `external_id`.
Action
Get OrderGet details about a specific order.
Action
Get Order by External IDGet details about a specific order by its commerce `external_id`.
Action
Get Product by External IDGet the details about a single product by its commerce `external_id`.
Action
Get Product VariantGet the details about a single product variant.
Action
Get Product Variant by External IDGet the details about a single product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.
Action
Get Return DetailsGet the details of a specific return based on a return's ID,
Action
Get Return NotesGet notes on a specific return using the return's ID.
Action
Get Shipment InformationGet high level information from a Happy Returns shipment.
Action
Get Shipment ItemsGet all items for a Happy Returns shipment.
Action
Get ShipmentsGet information about all Happy Returns shipments created within a given timeframe.
Action
List Allowlist ItemsRetrieve a list of paginated allowlist entries.
Action
List Blocklist ItemsRetrieve a list of paginated blocklist entries.
Action
List Bulk Operation JobsRetrieve a list of bulk operation jobs.
Action
List Bulk OperationsRetrieve a list of bulk operations. The list can be sorted and paginated using the parameters below.
Action
List CollectionsRetrieve a list of collections. The list can be filtered, sorted, and paginated using the parameters below.
Action
List CustomersRetrieve a list of customers. The list can be filtered, sorted, and paginated using the parameters below.
Action
List InventoriesRetrieve a list of inventories. The list can be filtered, sorted, and paginated using the parameters below.
Action
List LocationsRetrieve a list of locations. The list can be filtered, sorted, and paginated using the parameters below.
Action
List OrdersList all orders.
Action
List ProductsRetrieve a list of products. The list can be filtered, sorted, and paginated using the body parameters below.
Action
List Product VariantsRetrieve a list of product variants. The list can be filtered, sorted, and paginated using the body parameters below.
Action
Look Up Order Return Eligibility by Order NameReport per-line-item return eligibility for an order, by its order name, without starting a return.
Action
Process ReturnProcess a return in Loop based on the return ID. Processing a return will archive it in Loop and
Action
Remove Cart ItemRemoves a specific item from the draft return's cart.
Action
Remove Line ItemsRemove one or more line items from an open return.
Action
Remove Returning ItemRemoves a specific item from the draft return's ReturningItems.
Action
Set AddressSets the return shipping address for the draft return.
Action
Set Credit TypeSets the credit type for the draft return.
Action
Set CustomerSets the customer information for the draft return.
Action
Set Processing TypeSets the processing type (`regular` or `instant`) of the draft return.
Action
Set Returning Item Return TypeSets the return type for a specific returning item.
Action
Submit Draft ReturnSubmits the draft return.
Action
Unfinalize ItemsReopens the returning items and cart items of the draft return for modification.
Action
Update DestinationUpdate a destination.
Action
Upsert InventoryUpsert inventory details for a product variant by location. If the inventory exists, it will be updated; if it doesn't exist, it will be created.
Action
Add Asset to LocationCreates a new asset (equipment or system) at a ServiceTrade location.
Action
Add Attachment to JobUploads a file from a URL and attaches it to a ServiceTrade job.
Action
Add Comment to JobAdds a comment to a ServiceTrade job, with optional visibility, author and pinning.
Action
Add Comment to LocationAdds a comment to a ServiceTrade location.
Action
Add TagCreates a tag, or attaches a new or existing tag to a ServiceTrade record such as a job, location or company.
Action
Create AppointmentCreates a new appointment on a ServiceTrade job, optionally assigning services and technicians.
Action
Create ContactCreates a contact in ServiceTrade and optionally assigns it to companies and locations.
Action
Create InvoiceCreates an invoice or vendor bill in ServiceTrade for a customer, optionally linked to a job, with line items.
Action
Create JobCreates a new job (work order) at a ServiceTrade location.
Action
Create Job ItemAdds a part, labor, service or other item to an existing ServiceTrade job.
Action
Create LocationCreates a new location (a site where work is performed) for a ServiceTrade company.
Action
Create QuoteCreates a new quote in ServiceTrade for work at a location, covering one or more services.
Action
Find Asset by SearchFinds assets whose text fields or properties match a search term, optionally narrowed by location, job, appointment, type, status or dates.
Action
Find CompanySearches ServiceTrade companies by name, with optional filters for type, status, location and tags, and returns the matching companies.
Action
Find Company by External IDFinds a ServiceTrade company by the ID it carries in an external system, and returns the full company record.
Action
Find ContactFinds contacts by name, phone number or email address, optionally narrowed by company, location, contact type or dates.
Action
Find Contract by NameFinds ServiceTrade contracts whose name contains the text you supply, optionally narrowed by customer, vendor, location, tag or dates.
Action
Find Deficiency by Deficiency NumberFinds deficiencies whose reference number exactly matches the one you supply, optionally narrowed by status, severity, location, company and other filters.
Action
Find Job by Job IDReturns a single ServiceTrade job by its ID, including its customer, location, service requests, appointments and scheduling comments.
Action
Find Job by Job NumberFinds jobs by their job number and returns the first match plus all matching jobs.
Action
Find LocationFinds locations whose name or store number contains the text you give, optionally narrowed by company, status, region, office or tags.
Action
Find Location by External IDFinds a ServiceTrade location by its ID in an external system and returns the full location record.
Action
Find Quote by Quote NumberFinds a quote by its exact quote number (reference number) and returns the matching quote.
Action
Remove TagRemoves a tag from a ServiceTrade record (job, location, company, etc.), or deletes the tag from every record when no record is given.
Action
Update AppointmentUpdates an existing ServiceTrade appointment's status, time window, assigned technicians, services, or release state.
Action
Update ContactUpdates an existing ServiceTrade contact's name, phone numbers, email, status, contact types, and company or location assignments.
Action
Update InvoiceUpdates an existing ServiceTrade invoice's status, numbering, notes, dates, terms and assignment.
Action
Update Job ItemUpdates an existing job item (material, part, labor or service on a job) in ServiceTrade. Only the fields you fill in are changed.
Action
Update LocationUpdates an existing ServiceTrade location's name, address, contact details, status, tax and office settings.
Action
Upload File to Bulk ImportCreates a bulk import of the chosen type in ServiceTrade and uploads the CSV file to it, which starts processing the import.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
Loop Returns and ServiceTrade, answered
What can start an automation from Loop Returns?
Any of Loop Returns's 2 triggers in the catalog, including New Return Created and Return Status Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in ServiceTrade when something happens in Loop Returns?
Any of ServiceTrade's 30 actions, including Create Appointment, Create Contact, Create Invoice and Create Job. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ServiceTrade to Loop Returns?
ServiceTrade has no triggers in the catalog today, so automations start in Loop Returns. If you need the other direction, ask: your agent reads ServiceTrade's API documentation and adds it.
Do I have to build a connector for Loop Returns or ServiceTrade?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Loop Returns and ServiceTrade without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.