Integration
Connect Loop Returns and Pennylane
When New Return Created fires in Loop Returns, your agent runs Create Company Customer V2 in Pennylane, or New Billing Subscription V2 in Pennylane to Create Allowlist Item in Loop Returns. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
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What do you want Loop Returns and Pennylane to do together?
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Setup guide (opens in a new tab)Example flows
What Loop Returns and Pennylane can do together
From Loop Returns to Pennylane
When New Return Created in Loop Returns
then Create Company Customer V2 in Pennylane
From Pennylane to Loop Returns
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Loop Returns and Pennylane
Triggers and actions 7 triggers · 117 actions
- New Return Created
Triggers when a new return is created in Loop.
- Return Status Updated
Triggers when a Loop return changes state (for example open to closed or cancelled).
- Add Product to Collection
Attach a product to a collection.
- Add Product to Collection by External ID
Attach a product to a collection by commerce `external_id`.
- Advanced Shipping Notice
This endpoint will pull all packages by tracking statuses/timeframe. The ASN endpoint will return an array of
- Cancel Draft Return
Cancel a draft return.
- Cancel Return
Cancel a return in Loop. Canceling a return will allow a customer to make another return with the same
- Close Return
Close a return. Closing a return will not fulfill any outcomes such as exchanges or gift cards, and the
- Create Allowlist Item
Create an allowlist entry.
- Create Blocklist Item
Create a blocklist entry.
- Create Bulk Operation
Uploads a JSONL file of order, product or other jobs and starts a Loop bulk operation that runs them.
- Create Destination
Create a destination.
- Create Fraud Report
Attach a fraud report to a return.
- Create Return Note
Post a new note to a return.
- Delete Allowlist Item
Delete an allowlist entry.
- Delete Blocklist Item
Delete a blocklist entry.
- Delete Collection
Delete a collection.
- Delete Collection by External ID
Delete a collection by its commerce `external_id`.
- Delete Customer
Delete a customer.
- Delete Customer by External ID
Delete a customer by its commerce `external_id`.
- Delete Destination
Delete a destination.
- Delete Inventory
Delete an inventory.
- Delete Inventory by External IDs
Delete an inventory record identified by the product variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.
- Delete Location
Delete a location.
- Delete Location by External ID
Delete a location by its commerce `external_id`.
- Delete Order
Delete a specific order.
- Delete Order by External ID
Delete a specific order by its commerce `external_id`.
- Delete Product by External ID
Delete a product by its commerce `external_id`.
- Delete Product from Collection
Delete a product from a collection.
- Delete Product from Collection by External ID
Delete a product from a collection by commerce `external_id`.
- Delete Product Variant
Delete a product variant.
- Delete Product Variant by External ID
Delete a product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.
- Detailed Returns List
Pull a detailed list of returns created within a given timeframe.
- Finalize Items
Finalizes the returning items and cart items of the draft return.
- Flag Return
Flag a return in Loop for review. This will prevent automated processing and will require a human to go
- Get All Destinations
Retrieve all destinations.
- Get Allowlist Item
Retrieve an allowlist entry.
- Get Blocklist Item
Retrieve a blocklist entry.
- Get Bulk Operation
Get the details about a specific bulk operation.
- Get Collection
Get details about a single collection.
- Get Collection by External ID
Get details about a single collection by its commerce `external_id`.
- Get Customer
Get details about a single customer.
- Get Customer by External ID
Get details about a single customer by its commerce `external_id`.
- Get Destination Details
Get details for a single destination.
- Get Draft Return
Retrieves the details of a draft return, including its current state, returning items, cart items, and
- Get Inventory
Get inventory details for a product variant by location.
- Get Inventory by External IDs
Get inventory details for a product variant at a location, identified by the variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.
- Get Location
Get the details about a single location.
- Get Location by External ID
Get the details about a single location by its commerce `external_id`.
- Get Order
Get details about a specific order.
- Get Order by External ID
Get details about a specific order by its commerce `external_id`.
- Get Product by External ID
Get the details about a single product by its commerce `external_id`.
- Get Product Variant
Get the details about a single product variant.
- Get Product Variant by External ID
Get the details about a single product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.
- Get Return Details
Get the details of a specific return based on a return's ID,
- Get Return Notes
Get notes on a specific return using the return's ID.
- Get Shipment Information
Get high level information from a Happy Returns shipment.
- Get Shipment Items
Get all items for a Happy Returns shipment.
- Get Shipments
Get information about all Happy Returns shipments created within a given timeframe.
- List Allowlist Items
Retrieve a list of paginated allowlist entries.
- List Blocklist Items
Retrieve a list of paginated blocklist entries.
- List Bulk Operation Jobs
Retrieve a list of bulk operation jobs.
- List Bulk Operations
Retrieve a list of bulk operations. The list can be sorted and paginated using the parameters below.
- List Collections
Retrieve a list of collections. The list can be filtered, sorted, and paginated using the parameters below.
- List Customers
Retrieve a list of customers. The list can be filtered, sorted, and paginated using the parameters below.
- List Inventories
Retrieve a list of inventories. The list can be filtered, sorted, and paginated using the parameters below.
- List Locations
Retrieve a list of locations. The list can be filtered, sorted, and paginated using the parameters below.
- List Orders
List all orders.
- List Products
Retrieve a list of products. The list can be filtered, sorted, and paginated using the body parameters below.
- List Product Variants
Retrieve a list of product variants. The list can be filtered, sorted, and paginated using the body parameters below.
- Look Up Order Return Eligibility by Order Name
Report per-line-item return eligibility for an order, by its order name, without starting a return.
- Process Return
Process a return in Loop based on the return ID. Processing a return will archive it in Loop and
- Remove Cart Item
Removes a specific item from the draft return's cart.
- Remove Line Items
Remove one or more line items from an open return.
- Remove Returning Item
Removes a specific item from the draft return's ReturningItems.
- Set Address
Sets the return shipping address for the draft return.
- Set Credit Type
Sets the credit type for the draft return.
- Set Customer
Sets the customer information for the draft return.
- Set Processing Type
Sets the processing type (`regular` or `instant`) of the draft return.
- Set Returning Item Return Type
Sets the return type for a specific returning item.
- Submit Draft Return
Submits the draft return.
- Unfinalize Items
Reopens the returning items and cart items of the draft return for modification.
- Update Destination
Update a destination.
- Upsert Inventory
Upsert inventory details for a product variant by location. If the inventory exists, it will be updated; if it doesn't exist, it will be created.
- New Billing Subscription V2
Triggers when a new billing subscription is created in Pennylane.
- New Customer Invoice V2
Triggers when a new customer invoice or credit note is created in Pennylane.
- New Customer V2
Triggers when a new customer (company or individual) is created in Pennylane.
- New Product V2
Triggers when a new product is created in Pennylane.
- New Quote V2
Triggers when a new quote is created in Pennylane.
- Add ledger entry
Creates a ledger entry (journal entry) in Pennylane with balanced debit and credit lines.
- Add supplier
Creates a supplier in Pennylane and returns the new supplier record.
- Create Company Customer V2
Creates a company customer in Pennylane with its billing address, contact and invoicing details, and returns the new customer.
- Create Customer Invoice V2
Creates a draft or finalized customer invoice (or credit note) in Pennylane for an existing customer.
- Create Individual Customer V2
Creates an individual (person) customer in Pennylane with their name, billing address and invoicing preferences.
- Create Product V2
Creates a product in Pennylane with its label, price before tax and VAT rate, and returns the created product.
- Create Quote V2
Creates a quote for a customer in Pennylane, with its line items, dates and optional discount.
- Finalize customer invoice
Finalizes a draft customer invoice or credit note in Pennylane, assigning its number and locking it from further edits.
- Get Billing Subscription V2
Returns one billing subscription, including its schedule, status, customer and invoice settings.
- Get supplier
Returns a single supplier from Pennylane by its id, including contact, address, payment terms and ledger account.
- Get supplier invoice
Returns a single supplier invoice from Pennylane by its ID, including amounts, dates, supplier, and payment status.
- Get transaction
Returns a single bank transaction by its id, including amount, currency, date, bank account, categories and linked customer or supplier.
- List bank accounts
Returns the company's bank accounts with their currency, balance, journal and ledger account.
- List billing subscriptions
Returns the billing subscriptions in the Pennylane company, optionally filtered by status, customer or start date.
- List categories
Returns the analytical categories defined in the Pennylane company, optionally filtered by group, label or code.
- List customer invoices
Returns customer invoices and credit notes, optionally filtered and sorted.
- List customers
Returns a list of company and individual customers in Pennylane, optionally filtered and sorted.
- List ledger accounts
Returns the company's ledger accounts (chart of accounts), up to 1000 per call, optionally filtered by number, id or enabled status.
- List ledger entries
Returns the ledger entries of your Pennylane company, optionally filtered by id, date or journal and sorted by id or date.
- List products
Returns the products in the Pennylane company, optionally filtered by label, reference or id.
- List quotes
Returns the quotes in your Pennylane company, optionally filtered by customer or status.
- List supplier invoices
Returns the supplier invoices in your Pennylane company, optionally filtered and sorted.
- List suppliers
Returns the suppliers in your Pennylane company, optionally filtered and sorted.
- List transactions
Returns the bank transactions in your Pennylane company, optionally filtered by bank account, journal, date or id.
- Retrieve Customer V2
Returns one customer (company or individual) by its Pennylane id, including contact details, addresses and billing settings.
- Retrieve Invoice V2
Returns one customer invoice or credit note, including its amounts, status, customer and links to its lines and payments.
- Retrieve Product V2
Returns one Pennylane product by its id, including price, VAT rate, unit, ledger account and custom field values.
- Retrieve Quote V2
Returns a single quote by its ID, including amounts, status, customer and dates.
- Update Billing Subscription V2
Updates a billing subscription in Pennylane: stop or resume it, change its invoicing mode, payment terms, schedule, customer or invoice content.
- Update Company Customer V2
Updates an existing company customer in Pennylane and returns the updated customer.
- Update customer invoice
Updates a customer invoice in Pennylane. Draft invoices accept all fields; finalized invoices accept only label, external reference, transaction reference, invoice line imputation/performance dates and installments.
- Update Individual Customer V2
Updates an individual (person) customer in Pennylane and returns the updated customer.
- Update Product V2
Updates an existing product in Pennylane, such as its label, price, VAT rate or custom fields.
- Update Quote V2
Updates an existing quote in Pennylane — its dates, customer, texts, discount, language and invoice lines — and returns the updated quote.
- Update supplier
Updates an existing supplier in Pennylane and returns the updated supplier.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
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Questions
Loop Returns and Pennylane, answered
What can start an automation from Loop Returns?
Any of Loop Returns's 2 triggers in the catalog, including New Return Created and Return Status Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Pennylane when something happens in Loop Returns?
Any of Pennylane's 35 actions, including Create Company Customer V2, Create Customer Invoice V2, Create Individual Customer V2 and Create Product V2. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Pennylane to Loop Returns?
Yes. When something happens in Pennylane, your agent can act in Loop Returns too. This page covers both directions: Pennylane's triggers and Loop Returns's actions are listed here as well.
Do I have to build a connector for Loop Returns or Pennylane?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Loop Returns and Pennylane without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.