Integration
Connect Loop Returns to Fergus
When New Return Created fires in Loop Returns, your agent runs Add Contact in Fergus. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Loop Returns and Fergus to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Loop Returns can start in Fergus
When New Return Created in Loop Returns
then Add Contact in Fergus
When Return Status Updated in Loop Returns
then Add Task in Fergus
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Loop Returns and Fergus
Triggers and actions 2 triggers · 113 actions
Trigger
New Return CreatedTriggers when a new return is created in Loop.
Trigger
Return Status UpdatedTriggers when a Loop return changes state (for example open to closed or cancelled).
Action
Add Product to CollectionAttach a product to a collection.
Action
Add Product to Collection by External IDAttach a product to a collection by commerce `external_id`.
Action
Advanced Shipping NoticeThis endpoint will pull all packages by tracking statuses/timeframe. The ASN endpoint will return an array of
Action
Cancel Draft ReturnCancel a draft return.
Action
Cancel ReturnCancel a return in Loop. Canceling a return will allow a customer to make another return with the same
Action
Close ReturnClose a return. Closing a return will not fulfill any outcomes such as exchanges or gift cards, and the
Action
Create Allowlist ItemCreate an allowlist entry.
Action
Create Blocklist ItemCreate a blocklist entry.
Action
Create Bulk OperationUploads a JSONL file of order, product or other jobs and starts a Loop bulk operation that runs them.
Action
Create DestinationCreate a destination.
Action
Create Fraud ReportAttach a fraud report to a return.
Action
Create Return NotePost a new note to a return.
Action
Delete Allowlist ItemDelete an allowlist entry.
Action
Delete Blocklist ItemDelete a blocklist entry.
Action
Delete CollectionDelete a collection.
Action
Delete Collection by External IDDelete a collection by its commerce `external_id`.
Action
Delete CustomerDelete a customer.
Action
Delete Customer by External IDDelete a customer by its commerce `external_id`.
Action
Delete DestinationDelete a destination.
Action
Delete InventoryDelete an inventory.
Action
Delete Inventory by External IDsDelete an inventory record identified by the product variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.
Action
Delete LocationDelete a location.
Action
Delete Location by External IDDelete a location by its commerce `external_id`.
Action
Delete OrderDelete a specific order.
Action
Delete Order by External IDDelete a specific order by its commerce `external_id`.
Action
Delete Product by External IDDelete a product by its commerce `external_id`.
Action
Delete Product from CollectionDelete a product from a collection.
Action
Delete Product from Collection by External IDDelete a product from a collection by commerce `external_id`.
Action
Delete Product VariantDelete a product variant.
Action
Delete Product Variant by External IDDelete a product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.
Action
Detailed Returns ListPull a detailed list of returns created within a given timeframe.
Action
Finalize ItemsFinalizes the returning items and cart items of the draft return.
Action
Flag ReturnFlag a return in Loop for review. This will prevent automated processing and will require a human to go
Action
Get All DestinationsRetrieve all destinations.
Action
Get Allowlist ItemRetrieve an allowlist entry.
Action
Get Blocklist ItemRetrieve a blocklist entry.
Action
Get Bulk OperationGet the details about a specific bulk operation.
Action
Get CollectionGet details about a single collection.
Action
Get Collection by External IDGet details about a single collection by its commerce `external_id`.
Action
Get CustomerGet details about a single customer.
Action
Get Customer by External IDGet details about a single customer by its commerce `external_id`.
Action
Get Destination DetailsGet details for a single destination.
Action
Get Draft ReturnRetrieves the details of a draft return, including its current state, returning items, cart items, and
Action
Get InventoryGet inventory details for a product variant by location.
Action
Get Inventory by External IDsGet inventory details for a product variant at a location, identified by the variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.
Action
Get LocationGet the details about a single location.
Action
Get Location by External IDGet the details about a single location by its commerce `external_id`.
Action
Get OrderGet details about a specific order.
Action
Get Order by External IDGet details about a specific order by its commerce `external_id`.
Action
Get Product by External IDGet the details about a single product by its commerce `external_id`.
Action
Get Product VariantGet the details about a single product variant.
Action
Get Product Variant by External IDGet the details about a single product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.
Action
Get Return DetailsGet the details of a specific return based on a return's ID,
Action
Get Return NotesGet notes on a specific return using the return's ID.
Action
Get Shipment InformationGet high level information from a Happy Returns shipment.
Action
Get Shipment ItemsGet all items for a Happy Returns shipment.
Action
Get ShipmentsGet information about all Happy Returns shipments created within a given timeframe.
Action
List Allowlist ItemsRetrieve a list of paginated allowlist entries.
Action
List Blocklist ItemsRetrieve a list of paginated blocklist entries.
Action
List Bulk Operation JobsRetrieve a list of bulk operation jobs.
Action
List Bulk OperationsRetrieve a list of bulk operations. The list can be sorted and paginated using the parameters below.
Action
List CollectionsRetrieve a list of collections. The list can be filtered, sorted, and paginated using the parameters below.
Action
List CustomersRetrieve a list of customers. The list can be filtered, sorted, and paginated using the parameters below.
Action
List InventoriesRetrieve a list of inventories. The list can be filtered, sorted, and paginated using the parameters below.
Action
List LocationsRetrieve a list of locations. The list can be filtered, sorted, and paginated using the parameters below.
Action
List OrdersList all orders.
Action
List ProductsRetrieve a list of products. The list can be filtered, sorted, and paginated using the body parameters below.
Action
List Product VariantsRetrieve a list of product variants. The list can be filtered, sorted, and paginated using the body parameters below.
Action
Look Up Order Return Eligibility by Order NameReport per-line-item return eligibility for an order, by its order name, without starting a return.
Action
Process ReturnProcess a return in Loop based on the return ID. Processing a return will archive it in Loop and
Action
Remove Cart ItemRemoves a specific item from the draft return's cart.
Action
Remove Line ItemsRemove one or more line items from an open return.
Action
Remove Returning ItemRemoves a specific item from the draft return's ReturningItems.
Action
Set AddressSets the return shipping address for the draft return.
Action
Set Credit TypeSets the credit type for the draft return.
Action
Set CustomerSets the customer information for the draft return.
Action
Set Processing TypeSets the processing type (`regular` or `instant`) of the draft return.
Action
Set Returning Item Return TypeSets the return type for a specific returning item.
Action
Submit Draft ReturnSubmits the draft return.
Action
Unfinalize ItemsReopens the returning items and cart items of the draft return for modification.
Action
Update DestinationUpdate a destination.
Action
Upsert InventoryUpsert inventory details for a product variant by location. If the inventory exists, it will be updated; if it doesn't exist, it will be created.
Action
Add Calendar EventCreates a new calendar event/booking.
Action
Add ContactCreates a new contact.
Action
Add NoteCreates a new note against a record.
Action
Add QuoteCreates a new draft quote on a Fergus job. Supported for jobs whose job type is Quote or Estimate.
Action
Add TaskCreates a new task in Fergus, optionally linked to a job and assigned to employees.
Action
Archive SiteArchives a site in Fergus. The site can later be restored.
Action
Create CustomerCreates a new customer.
Action
Create JobCreates a job in Fergus — an active job, a draft job, or a variation of an existing job.
Action
Create SiteCreates a new site.
Action
Delete CustomerDeletes a Fergus customer by ID.
Action
Edit Draft JobUpdates a draft job in Fergus. Only draft jobs can be edited; leave a field blank to keep its current value.
Action
Finalize Draft JobFinalises a draft job in Fergus, turning it into an active job.
Action
Find All QuotesReturns up to 100 quotes from across all jobs that match the specified status and date criteria.
Action
Find CustomerReturns the customers whose name, or main or billing contact's name, email or phone, contains the search text.
Action
Find SiteFinds sites by name, city, postal code, or free-text search. Returns the first page of matches (up to 10).
Action
Get Calendar EventReturns a single Fergus calendar event by its ID, including title, start/end times, event type, assigned user, linked job/job phase and recurrence details.
Action
Get ContactReturns a single Fergus contact (customer or site contact) by its ID, including name, position, company and contact items.
Action
Get Customer by IDReturns a Fergus customer by its ID.
Action
Get Customer InvoiceRetrieves a customer invoice by ID.
Action
Get Job by IDRetrieves a specific job using its unique ID.
Action
Get Quotes for JobReturns all quotes for a Fergus job, optionally filtered by status.
Action
Get Site by IDRetrieves a specific site using its unique ID.
Action
List ContactsLists contacts, with optional filtering.
Action
List Customer InvoicesLists customer invoices, with optional filtering.
Action
List NotesReturns the notes (with their replies) attached to a Fergus record.
Action
List TasksLists the company's tasks, optionally filtered by status, assigned employee, job, due date range or overdue state.
Action
Update ContactUpdates an existing customer contact or site contact in Fergus.
Action
Update CustomerUpdates an existing customer's details.
Action
Update QuoteUpdates a draft quote on a Quote or Estimate job in Fergus: title, description and its sections with line items.
Action
Update SiteUpdates an existing site's details.
Action
Update TaskUpdates a task's description, due date, or assigned employees in Fergus. The job a task is linked to cannot be changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Loop Returns and Fergus, answered
What can start an automation from Loop Returns?
Any of Loop Returns's 2 triggers in the catalog, including New Return Created and Return Status Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Fergus when something happens in Loop Returns?
Any of Fergus's 31 actions, including Create Customer, Create Job, Create Site and Update Contact. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Fergus to Loop Returns?
Fergus has no triggers in the catalog today, so automations start in Loop Returns. If you need the other direction, ask: your agent reads Fergus's API documentation and adds it.
Do I have to build a connector for Loop Returns or Fergus?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Loop Returns and Fergus without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.