Connect Loop Returns to Drop Cowboy

Both apps 108Loop Returns 84Drop Cowboy 24

• Trigger
  New Return Created

  Triggers when a new return is created in Loop.

• Trigger
  Return Status Updated

  Triggers when a Loop return changes state (for example open to closed or cancelled).

• Action
  Add Product to Collection

  Attach a product to a collection.

• Action
  Add Product to Collection by External ID

  Attach a product to a collection by commerce `external_id`.

• Action
  Advanced Shipping Notice

  This endpoint will pull all packages by tracking statuses/timeframe. The ASN endpoint will return an array of

• Action
  Cancel Draft Return

  Cancel a draft return.

• Action
  Cancel Return

  Cancel a return in Loop. Canceling a return will allow a customer to make another return with the same

• Action
  Close Return

  Close a return. Closing a return will not fulfill any outcomes such as exchanges or gift cards, and the

• Action
  Create Allowlist Item

  Create an allowlist entry.

• Action
  Create Blocklist Item

  Create a blocklist entry.

• Action
  Create Bulk Operation

  Uploads a JSONL file of order, product or other jobs and starts a Loop bulk operation that runs them.

• Action
  Create Destination

  Create a destination.

• Action
  Create Fraud Report

  Attach a fraud report to a return.

• Action
  Create Return Note

  Post a new note to a return.

• Action
  Delete Allowlist Item

  Delete an allowlist entry.

• Action
  Delete Blocklist Item

  Delete a blocklist entry.

• Action
  Delete Collection

  Delete a collection.

• Action
  Delete Collection by External ID

  Delete a collection by its commerce `external_id`.

• Action
  Delete Customer

  Delete a customer.

• Action
  Delete Customer by External ID

  Delete a customer by its commerce `external_id`.

• Action
  Delete Destination

  Delete a destination.

• Action
  Delete Inventory

  Delete an inventory.

• Action
  Delete Inventory by External IDs

  Delete an inventory record identified by the product variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.

• Action
  Delete Location

  Delete a location.

• Action
  Delete Location by External ID

  Delete a location by its commerce `external_id`.

• Action
  Delete Order

  Delete a specific order.

• Action
  Delete Order by External ID

  Delete a specific order by its commerce `external_id`.

• Action
  Delete Product by External ID

  Delete a product by its commerce `external_id`.

• Action
  Delete Product from Collection

  Delete a product from a collection.

• Action
  Delete Product from Collection by External ID

  Delete a product from a collection by commerce `external_id`.

• Action
  Delete Product Variant

  Delete a product variant.

• Action
  Delete Product Variant by External ID

  Delete a product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.

• Action
  Detailed Returns List

  Pull a detailed list of returns created within a given timeframe.

• Action
  Finalize Items

  Finalizes the returning items and cart items of the draft return.

• Action
  Flag Return

  Flag a return in Loop for review. This will prevent automated processing and will require a human to go

• Action
  Get All Destinations

  Retrieve all destinations.

• Action
  Get Allowlist Item

  Retrieve an allowlist entry.

• Action
  Get Blocklist Item

  Retrieve a blocklist entry.

• Action
  Get Bulk Operation

  Get the details about a specific bulk operation.

• Action
  Get Collection

  Get details about a single collection.

• Action
  Get Collection by External ID

  Get details about a single collection by its commerce `external_id`.

• Action
  Get Customer

  Get details about a single customer.

• Action
  Get Customer by External ID

  Get details about a single customer by its commerce `external_id`.

• Action
  Get Destination Details

  Get details for a single destination.

• Action
  Get Draft Return

  Retrieves the details of a draft return, including its current state, returning items, cart items, and

• Action
  Get Inventory

  Get inventory details for a product variant by location.

• Action
  Get Inventory by External IDs

  Get inventory details for a product variant at a location, identified by the variant's `external_id` and the location's `external_id`. If more than one product variant in the shop shares the same `external_id`, this request returns `409 Conflict`.

• Action
  Get Location

  Get the details about a single location.

• Action
  Get Location by External ID

  Get the details about a single location by its commerce `external_id`.

• Action
  Get Order

  Get details about a specific order.

• Action
  Get Order by External ID

  Get details about a specific order by its commerce `external_id`.

• Action
  Get Product by External ID

  Get the details about a single product by its commerce `external_id`.

• Action
  Get Product Variant

  Get the details about a single product variant.

• Action
  Get Product Variant by External ID

  Get the details about a single product variant by the parent product's commerce `external_id` and the variant's commerce `external_id`.

• Action
  Get Return Details

  Get the details of a specific return based on a return's ID,

• Action
  Get Return Notes

  Get notes on a specific return using the return's ID.

• Action
  Get Shipment Information

  Get high level information from a Happy Returns shipment.

• Action
  Get Shipment Items

  Get all items for a Happy Returns shipment.

• Action
  Get Shipments

  Get information about all Happy Returns shipments created within a given timeframe.

• Action
  List Allowlist Items

  Retrieve a list of paginated allowlist entries.

• Action
  List Blocklist Items

  Retrieve a list of paginated blocklist entries.

• Action
  List Bulk Operation Jobs

  Retrieve a list of bulk operation jobs.

• Action
  List Bulk Operations

  Retrieve a list of bulk operations. The list can be sorted and paginated using the parameters below.

• Action
  List Collections

  Retrieve a list of collections. The list can be filtered, sorted, and paginated using the parameters below.

• Action
  List Customers

  Retrieve a list of customers. The list can be filtered, sorted, and paginated using the parameters below.

• Action
  List Inventories

  Retrieve a list of inventories. The list can be filtered, sorted, and paginated using the parameters below.

• Action
  List Locations

  Retrieve a list of locations. The list can be filtered, sorted, and paginated using the parameters below.

• Action
  List Orders

  List all orders.

• Action
  List Products

  Retrieve a list of products. The list can be filtered, sorted, and paginated using the body parameters below.

• Action
  List Product Variants

  Retrieve a list of product variants. The list can be filtered, sorted, and paginated using the body parameters below.

• Action
  Look Up Order Return Eligibility by Order Name

  Report per-line-item return eligibility for an order, by its order name, without starting a return.

• Action
  Process Return

  Process a return in Loop based on the return ID. Processing a return will archive it in Loop and

• Action
  Remove Cart Item

  Removes a specific item from the draft return's cart.

• Action
  Remove Line Items

  Remove one or more line items from an open return.

• Action
  Remove Returning Item

  Removes a specific item from the draft return's ReturningItems.

• Action
  Set Address

  Sets the return shipping address for the draft return.

• Action
  Set Credit Type

  Sets the credit type for the draft return.

• Action
  Set Customer

  Sets the customer information for the draft return.

• Action
  Set Processing Type

  Sets the processing type (`regular` or `instant`) of the draft return.

• Action
  Set Returning Item Return Type

  Sets the return type for a specific returning item.

• Action
  Submit Draft Return

  Submits the draft return.

• Action
  Unfinalize Items

  Reopens the returning items and cart items of the draft return for modification.

• Action
  Update Destination

  Update a destination.

• Action
  Upsert Inventory

  Upsert inventory details for a product variant by location. If the inventory exists, it will be updated; if it doesn't exist, it will be created.

• Action
  Add list

  Creates a new, empty contact list in your Drop Cowboy account.

• Action
  Add note to contact

  Adds a note to a Drop Cowboy contact. The note can contain basic HTML.

• Action
  Add number to do-not-contact list

  Adds a phone number (and optionally an email) to the Drop Cowboy do-not-contact list and flags matching contacts as do-not-contact.

• Action
  Add tag

  Creates a new tag in your Drop Cowboy account that you can then apply to contacts.

• Action
  Add tag to contact

  Adds an existing tag to a contact and returns the contact's tags after the change.

• Action
  Add task

  Opens a new task for a contact in the Drop Cowboy shared inbox. New tasks start open and unread.

• Action
  Delete contact

  Deletes a contact. Returns the deleted contact with its deletion time set.

• Action
  Delete number from do-not-contact list

  Removes a phone number from the do-not-contact list, clears the do-not-contact flag on matching contacts, and returns the entry that was removed.

• Action
  Find contacts by phone or email

  Finds contacts whose phone number or email exactly matches the value you provide.

• Action
  Find numbers on do-not-contact list

  Checks phone numbers or email addresses against the do-not-contact list and returns which of them are listed, with the matching entries.

• Action
  Find or add contact

  Finds a contact by phone number (then email), or creates it if none matches, and returns its contact ID. Optionally adds the contact to a list.

• Action
  Get balance

  Returns your Drop Cowboy account balance in US dollars, including the amount reserved for sends in flight, the spendable amount, and your auto-recharge settings.

• Action
  Get campaign statistics

  Returns delivery totals for one campaign: sent, delivered, failed, pending and billable counts with their rates, plus email engagement counts for email campaigns.

• Action
  Get contact

  Returns one contact by id, including its field values, phone numbers, lists, tags, pinned notes, consent and do-not-contact flags. Fails if no contact has that id.

• Action
  List campaigns

  Returns the campaigns on your Drop Cowboy account, optionally narrowed by name, status or type.

• Action
  List contacts

  Returns the contacts on your account, optionally narrowed by list, search text, disposition, owner or brand.

• Action
  List lists

  Returns the contact lists in your Drop Cowboy account, each with its name, brand, owner and contact count. You can filter by name or brand and choose the sort order.

• Action
  List media files

  Returns the playable media files on your Drop Cowboy account, newest first, including whether each is approved for API sends.

• Action
  Send AI call

  Places one outbound call handled by a published AI agent to a phone number or contact. The call is queued and its outcome is reported later by Drop Cowboy.

• Action
  Send email

  Sends an email from one of your Drop Cowboy sending mailboxes to an email address or an existing contact.

• Action
  Send Mimic AI™ Voicemail

  Sends a ringless voicemail spoken from your text in a Mimic AI™ (text-to-speech or cloned) voice, to a phone number or an existing contact.

• Action
  Send SMS

  Sends a text message (SMS, MMS with media, or RCS with a template) to a phone number or an existing contact. The send is queued; its outcome arrives later on status webhooks.

• Action
  Send voice broadcast

  Queues a Press-1 voice broadcast call to one phone number or contact, playing one message to a live person and another to an answering machine. The outcome arrives later on the status webhook.

• Action
  Send Voicemail

  Queues a ringless voicemail to a phone number or contact, using an uploaded audio file or text to speech. Returns the queued message id; the delivery result arrives later on the status webhook.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.