Integration
Connect Local Falcon and TOPdesk
When New Campaign fires in Local Falcon, your agent runs Add change in TOPdesk, or New First Line Incident in TOPdesk to Get All Campaigns in Local Falcon. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Local Falcon and TOPdesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Local Falcon and TOPdesk can do together
From Local Falcon to TOPdesk
When New Campaign in Local Falcon
then Add change in TOPdesk
From TOPdesk to Local Falcon
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Local Falcon and TOPdesk
Triggers and actions 11 triggers · 22 actions
- New Campaign
Triggers when a new Local Falcon campaign report appears.
- New Falcon Guard Report
Triggers when a new Local Falcon Falcon Guard report appears.
- New Keyword Report
Triggers when a new Local Falcon keyword report appears.
- New Location Report
Triggers when a new Local Falcon location report appears.
- New Scan Report
Triggers when a new Local Falcon scan report appears.
- New Trend Report
Triggers when a new Local Falcon trend report appears.
- Get All Campaigns
Returns your Local Falcon campaign reports, newest first, with a token for the next page.
- Get All Falcon Guard Reports
Returns your Local Falcon Falcon Guard reports, newest first, with a token for the next page.
- Get All Keyword Reports
Returns your Local Falcon keyword reports, newest first, with a token for the next page.
- Get All Location Reports
Returns your Local Falcon location reports, newest first, with a token for the next page.
- Get All Scan Reports
Returns your Local Falcon scan reports, newest first, with a token for the next page.
- Get All Trend Reports
Returns your Local Falcon trend reports, newest first, with a token for the next page.
- Get Campaign Report
Returns the details of one Local Falcon campaign report.
- Get Competitor Report
Returns the details of one Local Falcon competitor report for a scan.
- Get Falcon Guard Report
Returns the details of one Local Falcon Falcon Guard report for a location.
- Get Location Report
Returns the details of one Local Falcon location report.
- Get Scan Report
Returns the details of one Local Falcon scan report.
- Get Trend Report
Returns the details of one Local Falcon trend report.
- New First Line Incident
Triggers when a new first-line incident is created in TOPdesk.
- New Incident
Triggers when a new incident is created in TOPdesk.
- New Major Incident
Triggers when a new major incident is created in TOPdesk.
- New Second Line Incident
Triggers when a new second-line incident is created in TOPdesk.
- Updated Incident
Triggers when an incident in TOPdesk is created or updated.
- Add change
Creates a new change (request for change) in TOPdesk Change Management as an operator, from a template or from a brief description and change type.
- Create an Incident
Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.
- Find Branch
Finds a TOPdesk branch by its exact name and returns its ID and details.
- Find changes
Finds changes in TOPdesk Change Management that match a search filter, such as a change number, status or brief description.
- Find Incident
Returns the TOPdesk incident with the given incident number.
- Find Last Action
Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.
- Find Person
Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.
- Get change
Returns the full details of a change, looked up by its id or its change number.
- Update change
Updates an existing TOPdesk change: description, requests, progress trail actions, status, classification, requester, assignee and planned dates.
- Update Incident
Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Local Falcon
Local Falcon to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Local Falcon to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Local Falcon to MailchimpMailchimp marketing automation and email platform.
Local Falcon to StripeStripe is a payment processing platform for online businesses.
Local Falcon to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Local Falcon to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
More into TOPdesk
HubSpot to TOPdeskHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to TOPdeskGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
Gmail to TOPdeskGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to TOPdeskGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Local Falcon and TOPdesk, answered
What can start an automation from Local Falcon?
Any of Local Falcon's 6 triggers in the catalog, including New Campaign, New Falcon Guard Report, New Keyword Report and New Location Report. Describe the moment in plain language and your agent picks the right one.
What can your agent do in TOPdesk when something happens in Local Falcon?
Any of TOPdesk's 10 actions, including Create an Incident, Update change, Update Incident and Add change. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from TOPdesk to Local Falcon?
Yes. When something happens in TOPdesk, your agent can act in Local Falcon too. This page covers both directions: TOPdesk's triggers and Local Falcon's actions are listed here as well.
Do I have to build a connector for Local Falcon or TOPdesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Local Falcon and TOPdesk without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.