Connect LiveSwitch and Smartsheet

Both apps 55LiveSwitch 26Smartsheet 29

• Trigger
  New Contact Matching Filter

  Triggers when a new contact appears in your LiveSwitch organization, optionally limited to contacts matching a filter.

• Trigger
  New Conversation Matching Filter

  Triggers when a new conversation is created in LiveSwitch, optionally limited to conversations matching a filter.

• Trigger
  New Guided Instructions

  Triggers when a new set of guided instructions is added to your LiveSwitch organization, returning its name, description, where it is shown and its steps.

• Trigger
  New Project

  Triggers when a new project appears in LiveSwitch, optionally limited by status, contact or external ID.

• Trigger
  New Tag

  Triggers when a new tag is created in LiveSwitch.

• Action
  Create Conversation

  Creates a LiveSwitch conversation, such as a live call, recording request, photo session or scheduled call, for a new or existing contact. Returns the conversation with its join and review links.

• Action
  Create Project

  Creates a project in LiveSwitch with a name, status, address, tags, associated contacts and custom attributes, and returns the new project including its links.

• Action
  Create Tag

  Creates a tag in your LiveSwitch organization, with an optional display color, and returns the new tag.

• Action
  Find All Tags

  Returns the tags in your LiveSwitch organization, optionally narrowed by a filter and sorted in the order you choose.

• Action
  Find Contact by ID

  Returns a single LiveSwitch contact by its id, including its name, email, phone and custom attribute values.

• Action
  Find Contact by Phone

  Returns the LiveSwitch contact that has the given phone number, including its custom attributes.

• Action
  Find Conversation by ID

  Returns one LiveSwitch conversation by its ID, including its join and review links, status, contact, tags, notes and custom attributes.

• Action
  Find Conversations

  Returns the conversations in your LiveSwitch organization that match an optional filter, most recent first unless you choose another order.

• Action
  Find Document by ID

  Returns a single LiveSwitch document, either a snapshot or an uploaded file, with its project, conversation, tags and links.

• Action
  Find Form by ID

  Returns a LiveSwitch form by its id, including its name, headline, notes and the fields it collects.

• Action
  Find Form Submission by ID

  Returns a single form submission by its id, including the form, contact and conversation it belongs to and the answers given.

• Action
  Find Guided Instructions

  Returns the guided instructions in your LiveSwitch organization that match the specified filter or conversation type.

• Action
  Find Project by ID

  Returns a single LiveSwitch project by its ID, including its status, share links, tags, contacts and custom attributes.

• Action
  Find Projects

  Returns the projects in your LiveSwitch organization, optionally narrowed by status, external ID, contact or a custom filter.

• Action
  Find Recording by ID

  Returns one LiveSwitch recording by its ID, including its public link, thumbnail, type, status and tags.

• Action
  Find Recordings by Conversation

  Returns the recordings that belong to a LiveSwitch conversation, including their public links, status and tags.

• Action
  Find Recordings by Project

  Returns the recordings that belong to the specified project, including their public links, status, type and tags.

• Action
  Get Current User (Me)

  Returns the LiveSwitch user the connected account is signed in as, including their name, contact details and organization.

• Action
  Get Organization Settings

  Returns the settings of the organization you are logged in to, including its default country code, whether recordings start automatically, and whether SMS is enabled.

• Action
  Update Conversation

  Updates a conversation's name, notes, tags, contact, project or assigned user in LiveSwitch and returns the updated conversation.

• Action
  Update Tag

  Updates the name or display color of an existing tag and returns the updated tag.

• Trigger
  New row

  Triggered when a new row is added to the specified sheet. Polls rows modified since the last check and emits new ones.

• Trigger
  New sheet

  Triggered when a new sheet is created. Polls the list of sheets and emits newly seen ones.

• Trigger
  Updated row

  Triggered when any row is updated in the specified sheet. Polls rows modified since the last check and emits updated ones.

• Action
  Add column

  /sheets/{sheetId}/columns - add columns to a sheet.

• Action
  Add comment

  /sheets/{sheetId}/discussions/{discussionId}/comments - add a comment to a discussion.

• Action
  Add discussion

  Starts a new discussion on a sheet with a first comment, and returns the discussion.

• Action
  Add folder

  /folders/{folderId}/folders or /home/folders - create a folder.

• Action
  Add home folder

  Creates a folder at the top level of your Sheets home and returns it.

• Action
  Add row

  Adds a new row to the specified sheet. Provide cells as an array of {columnId, value}. Set location to Top or Bottom.

• Action
  Add row attachment

  /sheets/{sheetId}/rows/{rowId}/attachments - attach file or URL to a row.

• Action
  Add sheet

  /sheets - create a sheet with columns.

• Action
  Copy row to another sheet

  Copies a row from one sheet to another sheet. The placement of the cells in the destination sheet is determined by Smartsheet's logic.

• Action
  Copy sheet

  /sheets/{sheetId}/copy - copy a sheet to a folder/workspace.

• Action
  Delete row

  Deletes a row from a sheet given its Row ID.

• Action
  Delete row if deal does not exist in ActiveCampaign (Cisco)

  Compares deals from ActiveCampaign with the Smartsheet 'ActiveCampaign Deal ID' column. Deletes rows whose deal ID is not present in the supplied list of existing ActiveCampaign deal IDs. Built from intent against Smartsheet API 2.0.

• Action
  Find rows

  Searches for rows in a specified sheet containing the specified value (in any column). Returns zero or more row IDs. Use the 'Get row' action within a Loop to fetch each row's contents.

• Action
  Find rows by column value

  Searches for rows in a specified sheet having the specified value in a specified column. Zero, one, or multiple row IDs may be returned.

• Action
  Find sheets by keyword

  Returns the sheets that match the specified keyword.

• Action
  Find single row

  Searches for a single row in a specified sheet matching the specified value (in any column). If zero or multiple rows are found, an error occurs.

• Action
  Find single row by column value

  Searches for a single row in a specified sheet having the specified value in a specified column. If zero or multiple rows are found, an error occurs.

• Action
  Get discussion

  Returns a sheet discussion with its title and comments.

• Action
  Get folder

  Returns a folder with the folders and sheets directly inside it.

• Action
  Get row

  Returns the column data for the specified row. An error occurs if the row is not found.

• Action
  Get sheet

  Fetches a sheet by ID, including its columns and rows. An error occurs if the sheet is not found.

• Action
  List row attachments

  Returns the attachments on a row of a Smartsheet sheet, such as files and links, with their names, types and addresses.

• Action
  Move row to another sheet

  Moves a row from one sheet to another sheet. The placement of the cells in the destination sheet is determined by Smartsheet's logic.

• Action
  Two-way sync add or update a row

  Creates or updates a row in a sheet. For use only with two-way sync triggers. If a Row ID is supplied the row is updated; otherwise a new row is added.

• Action
  Update row

  Updates a row in a specified sheet. Provide the Row ID and cells as an array of {columnId, value}.

• Action
  Update sheet

  /sheets/{sheetId} - update sheet properties (name, project settings).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.