Integration
Connect LiveAgent to ZOKO
When New conversation fires in LiveAgent, your agent runs Add Customer Tag in ZOKO. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and ZOKO to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent can start in ZOKO
When New conversation in LiveAgent
then Add Customer Tag in ZOKO
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and ZOKO
Triggers and actions 3 triggers · 44 actions
- New conversation
Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
- New Customer
Triggers when a new customer (contact) is added in LiveAgent.
- New Customer (Experimental)
Triggers when a new customer (contact) is added in LiveAgent.
- Add customer group
Creates a new customer group in LiveAgent with a name and optional text and background colors.
- Add tag
Creates a new tag in LiveAgent that can be assigned to conversations.
- Get conversation
Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
- List conversation messages
Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
- List conversations
Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
- List customer groups
Returns every customer group defined in the LiveAgent account, with each group's id and name.
- List tags
Returns every tag defined in the LiveAgent account, with each tag's id and name.
- Add Customer Tag
Create Customer Tag.
- Assign Customer
Assigns a customer to an agent or team.
- Create Customer Property
Create Customer Property.
- Create Group
Creates a WhatsApp group.
- Delete Customer Messages
Delete all messages for a customer.
- Delete Customer Property
Deletes a property from a Zoko customer.
- Delete Customer Tag
Delete tag of a customer.
- Delete Group
Deletes a WhatsApp group.
- Delete Message
Delete a message.
- Delete Messages (Bulk)
Deletes a set of messages.
- Get Agent Details
Retrieve agent details.
- Get Agents
Retrieve agents list.
- Get Customer
Retrieve customer details.
- Get Customer Properties List
List all properties of a customer.
- Get Customer Property
Get customer property details.
- Get Customers List
Retrieve customer list.
- Get Group
Returns a WhatsApp group's details.
- Get Group Invitation Template
Returns the invitation template set on a group.
- Get Group Invite Link
Returns a group's invite link.
- Get Group Join Requests
Returns pending join requests for a group.
- Get Message
Retrieve message details.
- Get Message History
Retrieve message delivery history.
- Get Teams
Retrieve teams list.
- Get Templates
Returns the WhatsApp message templates approved for your Zoko account.
- Handle Group Join Requests
Approves or rejects group join requests.
- Invite Group Members
Invites phone numbers to a group.
- List Customer Tags
List all tags of a customer.
- List Groups
Returns the WhatsApp groups on the account.
- Remove Group Participants
Removes participants from a group.
- Reset Group Invite Link
Resets a group's invite link.
- Send Reaction
Sends an emoji reaction to a message.
- Set Group Auto Approval
Turns automatic join approval on or off for a group.
- Set Group Invitation Template
Sets the invitation template for a group.
- Update Agent
Update an existing agent's role and availability.
- Update Customer Property
Updates a property on a Zoko customer.
- Update Customer Tags
Update all tags of a customer. Replaces the existing list of tags with the provided list.
- Update Group Settings
Updates a group's subject and settings.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
LiveAgent and ZOKO, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in ZOKO when something happens in LiveAgent?
Any of ZOKO's 37 actions, including Create Customer Property, Create Group, Send Reaction and Update Agent. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ZOKO to LiveAgent?
ZOKO has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads ZOKO's API documentation and adds it.
Do I have to build a connector for LiveAgent or ZOKO?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and ZOKO without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.