Integration
Connect LiveAgent and VideoDB
When New conversation fires in LiveAgent, your agent runs Add Collection in VideoDB, or New Video Uploaded & Indexed in VideoDB to Add customer group in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and VideoDB to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent and VideoDB can do together
From LiveAgent to VideoDB
When New conversation in LiveAgent
then Add Collection in VideoDB
From VideoDB to LiveAgent
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and VideoDB
Triggers and actions 4 triggers · 31 actions
- New conversation
Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
- New Customer
Triggers when a new customer (contact) is added in LiveAgent.
- New Customer (Experimental)
Triggers when a new customer (contact) is added in LiveAgent.
- Add customer group
Creates a new customer group in LiveAgent with a name and optional text and background colors.
- Add tag
Creates a new tag in LiveAgent that can be assigned to conversations.
- Get conversation
Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
- List conversation messages
Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
- List conversations
Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
- List customer groups
Returns every customer group defined in the LiveAgent account, with each group's id and name.
- List tags
Returns every tag defined in the LiveAgent account, with each tag's id and name.
- New Video Uploaded & Indexed
Triggered when a new video is uploaded to a VideoDB collection.
- Add Collection
Creates a new VideoDB collection to organize videos and scope search.
- Add Overlay / Watermark
Places an image (logo or watermark) over a VideoDB video at a chosen time and position, and returns a stream URL for the result.
- Ask Video (Q&A)
Get the Q&A for a video.
- Auto-Chapter Video
Splits a video into scenes (chapters) using shot detection or fixed time segments. The job runs in the background; the result is available at the returned output URL.
- Auto-Dub Video
Starts an AI dubbing job that replaces a video's soundtrack with a version in another language, preserving the speaker's voice characteristics.
- Check Job Status
Checks the progress of a long-running VideoDB job (dubbing, generation, transcoding, indexing) and returns its status and, once finished, its result.
- Create Highlight Clip
Starts an AI clip-generation job on an indexed video from a natural-language prompt describing the moments to include.
- Delete Collection
Permanently delete a VideoDB collection and all media in it.
- Delete Video
Permanently delete a video and all its metadata, transcripts and indexes from VideoDB.
- Find Video Moment
Searches one indexed video for the moments matching a spoken-word or visual query, returning each match's start and end time, text and score.
- Generate Image
Generates an image from a text prompt using VideoDB's AI generation. Generation runs asynchronously; the result returns a job id and an address to check for the finished image.
- Generate Subtitles
Generates subtitles for a video using VideoDB service.
- Generate Video
Starts an AI video generation job from a text prompt and saves the result to a collection.
- Generate Voice-Over
Converts text into AI-generated speech (a voice-over audio asset) in a VideoDB collection. Generation runs as a job; check its result with Check Job Status or a callback URL.
- Get Collection
Retrieve the details of one VideoDB collection by its id.
- Get Meeting Assets
Get a meeting recording's status and recorded video URL.
- Get Transcript
Get the transcript of a video.
- Get Video Metadata
Get metadata for a video.
- List Collections
Retrieve all collections in your VideoDB account, including the default collection.
- List Videos
Lists the videos in a VideoDB collection.
- Record a Meeting
Invite our bot to join and record your meetings.
- Summarize Video
Asks VideoDB's AI to summarize a video using your own instructions. Summarization usually runs as a background job: use Check Job Status with the returned job id to fetch the finished summary.
- Update Collection
Updates a VideoDB collection's name, description, or public visibility. Fields left blank are left unchanged.
- Upload & Index Video
Uploads a video from a URL into a VideoDB collection, waits for the upload to finish, then starts indexing it (spoken words by default) and returns the indexing job.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
LiveAgent and VideoDB, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in VideoDB when something happens in LiveAgent?
Any of VideoDB's 24 actions, including Create Highlight Clip, Update Collection, Upload & Index Video and Add Collection. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from VideoDB to LiveAgent?
Yes. When something happens in VideoDB, your agent can act in LiveAgent too. This page covers both directions: VideoDB's triggers and LiveAgent's actions are listed here as well.
Do I have to build a connector for LiveAgent or VideoDB?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and VideoDB without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.