Integration
Connect LiveAgent and The Value Builder System™
When New conversation fires in LiveAgent, your agent runs Create Contact From Email in The Value Builder System™, or New Activity Feed in The Value Builder System™ to Add customer group in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and The Value Builder System™ to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent and The Value Builder System™ can do together
From LiveAgent to The Value Builder System™
When New conversation in LiveAgent
then Create Contact From Email in The Value Builder System™
From The Value Builder System™ to LiveAgent
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and The Value Builder System™
Triggers and actions 10 triggers · 21 actions
- New conversation
Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
- New Customer
Triggers when a new customer (contact) is added in LiveAgent.
- New Customer (Experimental)
Triggers when a new customer (contact) is added in LiveAgent.
- Add customer group
Creates a new customer group in LiveAgent with a name and optional text and background colors.
- Add tag
Creates a new tag in LiveAgent that can be assigned to conversations.
- Get conversation
Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
- List conversation messages
Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
- List conversations
Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
- List customer groups
Returns every customer group defined in the LiveAgent account, with each group's id and name.
- List tags
Returns every tag defined in the LiveAgent account, with each tag's id and name.
- Clicked Email by Contact
Triggers when a contact clicks a link in an email.
- New Activity Feed
Triggers when a new entry is added to the Value Builder activity feed.
- New Contact
Triggers when a new contact is added to Value Builder.
- Open/Click Contact Email
Triggers when a contact opens or clicks an email.
- Opened Email by Contact
Triggers when a contact opens an email.
- Sent Email to Contact
Triggers when an email is sent to a contact.
- Unsubscribe Contact From Nurture Cycle
Triggers when a contact unsubscribes from the Nurture Cycle.
- Activate Contact Nurture Cycle
Activates the Nurture Cycle for a contact.
- Create Contact From Email
Creates a new contact from an email address, name, company and country.
- Create Tag
Creates a tag.
- Deactivate Contact Nurture Cycle
Deactivates the Nurture Cycle for a contact.
- Find Contact From Email
Searches contacts by email address or name and returns the first match plus all matches.
- Find Tags
Searches tags by name, or returns all tags.
- Get Activity
Returns one activity feed entry by its ID.
- Get Contact
Returns one contact by its ID.
- List Advisors
Returns the advisors contacts can be assigned to.
- List Contact Tags
Returns the tags on a contact.
- Remove Tags from Contact
Removes one or more tags from a contact.
- Replace Contact Tags
Replaces all of a contact's tags with the list you supply.
- Tag Contact
Adds one or more tags to a contact.
- Update Contact From Email
Updates the fields you supply on an existing contact; fields left blank are unchanged.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
LiveAgent and The Value Builder System™, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in The Value Builder System™ when something happens in LiveAgent?
Any of The Value Builder System™'s 14 actions, including Create Contact From Email, Create Tag, Update Contact From Email and Activate Contact Nurture Cycle. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from The Value Builder System™ to LiveAgent?
Yes. When something happens in The Value Builder System™, your agent can act in LiveAgent too. This page covers both directions: The Value Builder System™'s triggers and LiveAgent's actions are listed here as well.
Do I have to build a connector for LiveAgent or The Value Builder System™?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and The Value Builder System™ without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.