Integration
Connect LiveAgent and StatusCake
When New conversation fires in LiveAgent, your agent runs Add contact group in StatusCake, or New Latest Page Speed Test in StatusCake to Add customer group in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and StatusCake to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent and StatusCake can do together
From LiveAgent to StatusCake
When New conversation in LiveAgent
then Add contact group in StatusCake
When New Customer in LiveAgent
then Update contact group in StatusCake
From StatusCake to LiveAgent
When New Latest Page Speed Test in StatusCake
then Add customer group in LiveAgent
When New Latest SSL Test in StatusCake
then List conversation messages in LiveAgent
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and StatusCake
Triggers and actions 5 triggers · 24 actions
Trigger
New conversationTriggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
Trigger
New CustomerTriggers when a new customer (contact) is added in LiveAgent.
Trigger
New Customer (Experimental)Triggers when a new customer (contact) is added in LiveAgent.
Action
Add customer groupCreates a new customer group in LiveAgent with a name and optional text and background colors.
Action
Add tagCreates a new tag in LiveAgent that can be assigned to conversations.
Action
Get conversationReturns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
Action
List conversation messagesReturns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
Action
List conversationsReturns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
Action
List customer groupsReturns every customer group defined in the LiveAgent account, with each group's id and name.
Action
List tagsReturns every tag defined in the LiveAgent account, with each tag's id and name.
Trigger
New Latest Page Speed TestTriggers when a new test is created, and provides basic pagespeed test data information.
Trigger
New Latest SSL TestTriggers when a new test is created, and provides basic ssl test data information.
Action
Add contact groupCreate a new contact group for alert notifications.
Action
Create Page Speed TestCreates a new pagespeed test for your StatusCake account.
Action
Create SSL TestCreates a new SSL test for your StatusCake account.
Action
Create Uptime TestCreates a new uptime test for your StatusCake account.
Action
Delete contact groupDelete a contact group by id.
Action
Delete page speed testDelete a pagespeed check by id.
Action
Delete SSL testDelete an SSL check by id.
Action
Delete uptime testDelete an uptime check by id.
Action
Get contact groupRetrieve a single contact group by id.
Action
Get page speed testRetrieve a single pagespeed check by id.
Action
Get SSL testRetrieve a single SSL check by id.
Action
Get uptime testRetrieve a single uptime check by id.
Action
List contact groupsList all contact groups for the account.
Action
List SSL testsList all SSL checks for the account.
Action
Update contact groupUpdate an existing contact group by id.
Action
Update page speed testUpdate an existing pagespeed check by id.
Action
Update uptime testUpdate an existing uptime check by id.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from LiveAgent
LiveAgent to World News ApiREST API for searching global news articles with entity extraction, sentiment analysis, and geolocation...
LiveAgent to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
LiveAgent to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
LiveAgent to MailchimpMailchimp marketing automation and email platform.
LiveAgent to StripeStripe is a payment processing platform for online businesses.
LiveAgent to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
More into StatusCake
HubSpot to StatusCakeHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to StatusCakeSalesforce is a leading enterprise customer relationship management (CRM) platform.
Google Sheets to StatusCakeGoogle Sheets
Gmail to StatusCakeGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to StatusCakeGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Google Drive to StatusCakeGoogle Drive is a cloud storage solution for uploading, sharing, and collaborating on files across devices...
Questions
LiveAgent and StatusCake, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in StatusCake when something happens in LiveAgent?
Any of StatusCake's 17 actions, including Create Page Speed Test, Create SSL Test, Create Uptime Test and Update contact group. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from StatusCake to LiveAgent?
Yes. When something happens in StatusCake, your agent can act in LiveAgent too. This page covers both directions: StatusCake's triggers and LiveAgent's actions are listed here as well.
Do I have to build a connector for LiveAgent or StatusCake?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and StatusCake without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.