Integration
Connect LiveAgent and shopVOX
When New conversation fires in LiveAgent, your agent runs Create Contact in shopVOX, or New Contact in shopVOX to Add customer group in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and shopVOX to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent and shopVOX can do together
From LiveAgent to shopVOX
When New conversation in LiveAgent
then Create Contact in shopVOX
From shopVOX to LiveAgent
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and shopVOX
Triggers and actions 11 triggers · 30 actions
- New conversation
Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
- New Customer
Triggers when a new customer (contact) is added in LiveAgent.
- New Customer (Experimental)
Triggers when a new customer (contact) is added in LiveAgent.
- Add customer group
Creates a new customer group in LiveAgent with a name and optional text and background colors.
- Add tag
Creates a new tag in LiveAgent that can be assigned to conversations.
- Get conversation
Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
- List conversation messages
Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
- List conversations
Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
- List customer groups
Returns every customer group defined in the LiveAgent account, with each group's id and name.
- List tags
Returns every tag defined in the LiveAgent account, with each tag's id and name.
- New Contact
Triggers when a new contact is added in shopVOX.
- New Customer
Triggers when a new customer (company) is added in shopVOX.
- New Invoice
Triggers when a new invoice is created in shopVOX.
- New Job
Triggers when a new job is created in shopVOX.
- New Payment
Triggers when a new payment is recorded in shopVOX.
- New Quote
Triggers when a new quote is created in shopVOX.
- New Sales Lead
Triggers when a new sales lead is created in shopVOX.
- New Sales Order
Triggers when a new sales order is created in shopVOX.
- Complete Job Step
Marks a workflow step on a shopVOX job complete.
- Create Contact
Creates a contact in shopVOX.
- Create Customer
Creates a customer (company) in shopVOX.
- Create Job
Creates a job in shopVOX.
- Create Payment
Records a customer payment in shopVOX.
- Create Sales Lead
Creates a sales lead in shopVOX.
- Delete Contact
Deletes a shopVOX contact.
- Delete Customer
Deletes a shopVOX customer (company).
- Delete Sales Lead
Deletes a shopVOX sales lead.
- Find Contact
Finds shopVOX contacts by name, search text or customer.
- Find Customer
Finds shopVOX customers (companies) by name.
- Get Contact
Returns one shopVOX contact by its ID.
- Get Customer
Returns one shopVOX customer (company) by its ID.
- Get Invoice
Returns one shopVOX invoice by its ID.
- Get Job
Returns one shopVOX job by its ID.
- Get Quote
Returns one shopVOX quote by its ID.
- Get Sales Lead
Returns one shopVOX sales lead by its ID.
- Get Sales Order
Returns one shopVOX sales order by its ID.
- Start Job Step
Starts a workflow step on a shopVOX job.
- Stop Job Step
Stops a workflow step on a shopVOX job.
- Update Contact
Updates a shopVOX contact.
- Update Customer
Updates a shopVOX customer (company).
- Update Sales Lead
Updates a shopVOX sales lead.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
LiveAgent and shopVOX, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in shopVOX when something happens in LiveAgent?
Any of shopVOX's 23 actions, including Create Contact, Create Customer, Create Job and Create Payment. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from shopVOX to LiveAgent?
Yes. When something happens in shopVOX, your agent can act in LiveAgent too. This page covers both directions: shopVOX's triggers and LiveAgent's actions are listed here as well.
Do I have to build a connector for LiveAgent or shopVOX?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and shopVOX without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.