Integration
Connect LiveAgent and Sendinblue
When New conversation fires in LiveAgent, your agent runs Add contact in Sendinblue, or New contact in Sendinblue to Add customer group in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and Sendinblue to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent and Sendinblue can do together
From LiveAgent to Sendinblue
When New conversation in LiveAgent
then Add contact in Sendinblue
When New Customer in LiveAgent
then Add contact attribute in Sendinblue
From Sendinblue to LiveAgent
When New contact in Sendinblue
then Add customer group in LiveAgent
When Updated contact in Sendinblue
then List conversation messages in LiveAgent
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and Sendinblue
Triggers and actions 5 triggers · 29 actions
Trigger
New conversationTriggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
Trigger
New CustomerTriggers when a new customer (contact) is added in LiveAgent.
Trigger
New Customer (Experimental)Triggers when a new customer (contact) is added in LiveAgent.
Action
Add customer groupCreates a new customer group in LiveAgent with a name and optional text and background colors.
Action
Add tagCreates a new tag in LiveAgent that can be assigned to conversations.
Action
Get conversationReturns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
Action
List conversation messagesReturns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
Action
List conversationsReturns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
Action
List customer groupsReturns every customer group defined in the LiveAgent account, with each group's id and name.
Action
List tagsReturns every tag defined in the LiveAgent account, with each tag's id and name.
Trigger
New contactFires when a new contact is created in Brevo, delivered via a Brevo account webhook subscribed to the "contact created" (contactUpdated/contact) event on Accounts and Settings > Webhooks. Concrete delivery mechanism to be classified during implementation.
Trigger
Updated contactFires when an existing contact is updated, delivered via a Brevo account webhook subscribed to the contact-updated event. Concrete delivery mechanism to be classified during implementation.
Action
Add contactAdds a new contact
Action
Add contact attributeCreates a new contact attribute in Brevo (Sendinblue) under the chosen category and name.
Action
Add contact to listAdds existing Brevo contacts to a contact list, identified by email address, external ID or contact ID.
Action
Add email campaignCreate an email marketing campaign.
Action
Add eventRecords a custom event against a Brevo contact, optionally updating contact attributes and attaching event properties.
Action
Add listCreates a new, empty contact list inside a Brevo folder.
Action
Add senderCreates a new email sender in Brevo. Brevo sends a verification email to the sender address; the sender must be verified before it can be used in campaigns.
Action
Delete contactDelete a contact.
Action
Delete email campaignDeletes an email campaign that has not been scheduled.
Action
Delete listDelete a contact list.
Action
Get contactFetches a contact by email, ID, SMS number or external ID. An error occurs if the contact is not found.
Action
Get email campaignGet an email campaign's report/details by id.
Action
Get listRetrieve the details of a Brevo contact list by its ID, including name, folder, subscriber counts and campaign statistics.
Action
List contact attributesLists all contact attributes defined in the Brevo account, grouped by category.
Action
List contactsReturns all contacts in the Brevo account, optionally filtered by dates, contact IDs, list or segment, or an attribute value.
Action
List listsLists all contact lists in the Brevo account.
Action
List sendersLists the email senders in your Brevo account, optionally filtered by domain or dedicated IP.
Action
List transactional emailsLists transactional emails sent from your Brevo account, filtered by recipient email, template, or message ID. Covers the past 30 days unless a start and end date are given.
Action
Send transactional emailSends a transactional email to one or more recipients, using inline HTML/text content or a saved Brevo template.
Action
Update contactUpdate an existing contact's attributes/lists.
Action
Update email campaignUpdate an email campaign.
Action
Update listUpdates an existing Brevo contact list's name and/or moves it to a different folder.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
LiveAgent and Sendinblue, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Sendinblue when something happens in LiveAgent?
Any of Sendinblue's 22 actions, including Send transactional email, Update contact, Update email campaign and Update list. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Sendinblue to LiveAgent?
Yes. When something happens in Sendinblue, your agent can act in LiveAgent too. This page covers both directions: Sendinblue's triggers and LiveAgent's actions are listed here as well.
Do I have to build a connector for LiveAgent or Sendinblue?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and Sendinblue without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.