Integration
Connect LiveAgent and QuestionPro
When New conversation fires in LiveAgent, your agent runs Create Email List in QuestionPro, or New Response in QuestionPro to Add customer group in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and QuestionPro to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent and QuestionPro can do together
From LiveAgent to QuestionPro
When New conversation in LiveAgent
then Create Email List in QuestionPro
When New Customer in LiveAgent
then List Email Lists in QuestionPro
From QuestionPro to LiveAgent
When New Response in QuestionPro
then Add customer group in LiveAgent
When New Survey in QuestionPro
then List conversation messages in LiveAgent
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and QuestionPro
Triggers and actions 5 triggers · 18 actions
Trigger
New conversationTriggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
Trigger
New CustomerTriggers when a new customer (contact) is added in LiveAgent.
Trigger
New Customer (Experimental)Triggers when a new customer (contact) is added in LiveAgent.
Action
Add customer groupCreates a new customer group in LiveAgent with a name and optional text and background colors.
Action
Add tagCreates a new tag in LiveAgent that can be assigned to conversations.
Action
Get conversationReturns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
Action
List conversation messagesReturns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
Action
List conversationsReturns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
Action
List customer groupsReturns every customer group defined in the LiveAgent account, with each group's id and name.
Action
List tagsReturns every tag defined in the LiveAgent account, with each tag's id and name.
Trigger
New ResponseTriggers when a new response is submitted to a QuestionPro survey.
Trigger
New SurveyTriggers when a QuestionPro user creates a new survey.
Action
Create Email ListCreates an email list on a QuestionPro survey.
Action
Create FolderCreates a survey folder for a QuestionPro user.
Action
Delete ResponseDeletes one response from a QuestionPro survey.
Action
Get ResponseReturns one response to a QuestionPro survey, including every answer.
Action
Get SurveyReturns one QuestionPro survey with its settings and response counts.
Action
Get UserReturns one QuestionPro user account.
Action
List Email ListsReturns the email lists attached to a QuestionPro survey.
Action
List FoldersReturns the survey folders of a QuestionPro user.
Action
List ResponsesReturns the responses submitted to a QuestionPro survey, one page at a time.
Action
List SurveysReturns the surveys owned by a QuestionPro user, one page at a time.
Action
Send SurveySends a QuestionPro survey invitation to an email list or to individual email addresses.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
LiveAgent and QuestionPro, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in QuestionPro when something happens in LiveAgent?
Any of QuestionPro's 11 actions, including Create Email List, Create Folder, Send Survey and Get Response. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from QuestionPro to LiveAgent?
Yes. When something happens in QuestionPro, your agent can act in LiveAgent too. This page covers both directions: QuestionPro's triggers and LiveAgent's actions are listed here as well.
Do I have to build a connector for LiveAgent or QuestionPro?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and QuestionPro without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.