Connect LiveAgent and Personio

Both apps 37LiveAgent 10Personio 27

• Trigger
  New conversation

  Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.

• Trigger
  New Customer

  Triggers when a new customer (contact) is added in LiveAgent.

• Trigger
  New Customer (Experimental)

  Triggers when a new customer (contact) is added in LiveAgent.

• Action
  Add customer group

  Creates a new customer group in LiveAgent with a name and optional text and background colors.

• Action
  Add tag

  Creates a new tag in LiveAgent that can be assigned to conversations.

• Action
  Get conversation

  Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.

• Action
  List conversation messages

  Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.

• Action
  List conversations

  Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.

• Action
  List customer groups

  Returns every customer group defined in the LiveAgent account, with each group's id and name.

• Action
  List tags

  Returns every tag defined in the LiveAgent account, with each tag's id and name.

• Trigger
  Employee Updated

  Triggers when an employee is updated.

• Trigger
  Employment Updated

  Triggers when one or more Employment details of a Person are updated

• Trigger
  New Absence

  Triggers when a new absence is created.

• Trigger
  New Candidate

  Fires when a new recruiting candidate is added in Personio.

• Trigger
  New Employee

  Triggers when a new employee is created.

• Trigger
  New Employment Created

  Triggers when one or more Employment details of a Person are created

• Trigger
  New Open Position

  Triggers when a new open position is created.

• Action
  Add project

  /v2/projects - create a project.

• Action
  Create Absence

  Creates a new absence.

• Action
  Create Attendance

  Creates a new attendance.

• Action
  Create Employee

  Creates a new employee.

• Action
  Delete absence

  /v2/absence-periods/{id} - delete an absence period.

• Action
  Delete attendance

  /v2/attendance-periods/{id} - delete an attendance period.

• Action
  Delete person

  /v2/persons/{id} - delete a person.

• Action
  Find Absence

  Finds an absence by employee ID.

• Action
  Find Employee

  Finds a employee based on email.

• Action
  Find Person

  Finds a person by their Personio ID, name, last name and email, optionally including their absence information.

• Action
  Get Employment

  Retrieves one employment of a person by id: position, status, type, working hours, org units, cost centers, supervisor, office, legal entity, dates.

• Action
  List absence types

  /v2/absence-types - list absence types.

• Action
  List Compensations

  Lists compensations filtered by person.id and a start_date/end_date window; returns id, amount, interval, type, effective_from per record.

• Action
  List legal entities

  /v2/legal-entities - list legal entities.

• Action
  List org units

  /v2/org-units - list org units.

• Action
  List projects

  /v2/projects - list projects.

• Action
  Update absence

  /v2/absence-periods/{id} - update an absence period.

• Action
  Update Attendance

  Updates an existing attendance.

• Action
  Update Employee

  Updates an existing employee.

• Action
  Update Employment

  updates an employment (position, department, office, weekly hours, status, etc.); requires personio:persons:write. Fires the employment.updated webhook.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.