Integration
Connect LiveAgent and Pelcro
When New conversation fires in LiveAgent, your agent runs Create Customer in Pelcro, or Customer Created in Pelcro to Add customer group in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and Pelcro to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent and Pelcro can do together
From LiveAgent to Pelcro
When New conversation in LiveAgent
then Create Customer in Pelcro
When New Customer in LiveAgent
then Update customer in Pelcro
From Pelcro to LiveAgent
When Customer Created in Pelcro
then Add customer group in LiveAgent
When Customer Updated in Pelcro
then List customer groups in LiveAgent
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and Pelcro
Triggers and actions 8 triggers · 19 actions
Trigger
New conversationTriggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
Trigger
New CustomerTriggers when a new customer (contact) is added in LiveAgent.
Trigger
New Customer (Experimental)Triggers when a new customer (contact) is added in LiveAgent.
Action
Add customer groupCreates a new customer group in LiveAgent with a name and optional text and background colors.
Action
Add tagCreates a new tag in LiveAgent that can be assigned to conversations.
Action
Get conversationReturns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
Action
List conversation messagesReturns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
Action
List conversationsReturns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
Action
List customer groupsReturns every customer group defined in the LiveAgent account, with each group's id and name.
Action
List tagsReturns every tag defined in the LiveAgent account, with each tag's id and name.
Trigger
Customer CreatedTriggers when a user registers via the Pelcro Platform. This means that a customer record exists in Pelcro and has a unique email address, password, and customer ID associated to it.
Trigger
Customer UpdatedTriggers when a customer is updated in Pelcro.
Trigger
Newsletter CreatedTriggers when a new newsletter subscription is created in Pelcro.
Trigger
Newsletter UpdatedTriggers when an existing Pelcro newsletter subscription is updated, such as a change to the subscriber's mailing lists or consent.
Trigger
Subscription CreatedTriggers when a new subscription is created in Pelcro.
Action
Add addressCreates a new shipping, billing or primary address for a Pelcro customer.
Action
Add couponCreates a new discount coupon on your Pelcro site, with either a fixed amount or a percentage off.
Action
Create CustomerCreates a new customer on your Pelcro site.
Action
Create NewsletterCreates a newsletter subscriber in Pelcro with their email, signup source and optional consent details.
Action
Create PlanCreates a new pricing plan under a Pelcro product, setting its price, currency, billing interval and subscription behavior.
Action
Create ProductCreates a product in your Pelcro site. Plans and their prices are added under a product.
Action
Create SubscriptionCreates a subscription for a Pelcro customer on a plan, optionally with a coupon, trial period or gift details.
Action
Get couponReturns a single coupon by id, including its code, discount, duration, redemption count and expiration.
Action
Get newsletterReturns a single newsletter subscriber by id, including their email, name, lists and consent details.
Action
List newslettersReturns newsletter subscribers on your Pelcro site, optionally filtered by exact email address.
Action
Update customerUpdates an existing Pelcro customer's profile, such as contact details, marketing preferences, password and metadata. Fields left blank are left unchanged.
Action
Update NewsletterUpdates an existing newsletter subscriber's email, signup source, name, lists and consent details.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
LiveAgent and Pelcro, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Pelcro when something happens in LiveAgent?
Any of Pelcro's 12 actions, including Create Customer, Create Newsletter, Create Plan and Create Product. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Pelcro to LiveAgent?
Yes. When something happens in Pelcro, your agent can act in LiveAgent too. This page covers both directions: Pelcro's triggers and LiveAgent's actions are listed here as well.
Do I have to build a connector for LiveAgent or Pelcro?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and Pelcro without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.