Integration
Connect LiveAgent to Ory
When New conversation fires in LiveAgent, your agent runs Add OAuth2 client in Ory. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and Ory to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent can start in Ory
When New conversation in LiveAgent
then Add OAuth2 client in Ory
When New Customer in LiveAgent
then List OAuth2 clients in Ory
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and Ory
Triggers and actions 3 triggers · 14 actions
Trigger
New conversationTriggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
Trigger
New CustomerTriggers when a new customer (contact) is added in LiveAgent.
Trigger
New Customer (Experimental)Triggers when a new customer (contact) is added in LiveAgent.
Action
Add customer groupCreates a new customer group in LiveAgent with a name and optional text and background colors.
Action
Add tagCreates a new tag in LiveAgent that can be assigned to conversations.
Action
Get conversationReturns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
Action
List conversation messagesReturns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
Action
List conversationsReturns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
Action
List customer groupsReturns every customer group defined in the LiveAgent account, with each group's id and name.
Action
List tagsReturns every tag defined in the LiveAgent account, with each tag's id and name.
Action
Add identityCreates a new identity (user) in your Ory project with the traits defined by its identity schema, optionally importing credentials and addresses.
Action
Add OAuth2 clientCreates a new OAuth2 / OpenID Connect client in your Ory project and returns its ID and secret.
Action
Check permissionChecks whether a subject (a user or a group of users) has a given relation or permission on an object, returning allowed true or false.
Action
Delete identityPermanently deletes an identity and all of its credentials and sessions from your Ory project.
Action
Get identityReturns an identity by its ID, including its traits, state, verifiable addresses and metadata.
Action
List OAuth2 clientsReturns the OAuth2 clients registered in your Ory project, optionally filtered by client name or owner.
Action
Update identityReplaces an Ory identity's traits, schema, state and metadata with the values you supply.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from LiveAgent
LiveAgent to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
LiveAgent to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
LiveAgent to MailchimpMailchimp marketing automation and email platform.
LiveAgent to StripeStripe is a payment processing platform for online businesses.
LiveAgent to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
LiveAgent to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
More into Ory
HubSpot to OryHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to OrySalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to OrySlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to OryGoogle Sheets
Gmail to OryGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to OryGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
LiveAgent and Ory, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Ory when something happens in LiveAgent?
Any of Ory's 7 actions, including Update identity, Add identity, Add OAuth2 client and Check permission. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Ory to LiveAgent?
Ory has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads Ory's API documentation and adds it.
Do I have to build a connector for LiveAgent or Ory?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.