Integration
Connect LiveAgent to Onfleet
When New conversation fires in LiveAgent, your agent runs Create Task in Onfleet. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and Onfleet to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent can start in Onfleet
When New conversation in LiveAgent
then Create Task in Onfleet
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and Onfleet
Triggers and actions 3 triggers · 35 actions
- New conversation
Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
- New Customer
Triggers when a new customer (contact) is added in LiveAgent.
- New Customer (Experimental)
Triggers when a new customer (contact) is added in LiveAgent.
- Add customer group
Creates a new customer group in LiveAgent with a name and optional text and background colors.
- Add tag
Creates a new tag in LiveAgent that can be assigned to conversations.
- Get conversation
Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
- List conversation messages
Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
- List conversations
Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
- List customer groups
Returns every customer group defined in the LiveAgent account, with each group's id and name.
- List tags
Returns every tag defined in the LiveAgent account, with each tag's id and name.
- Add hub
Create a new hub location.
- Add team
Creates a new team in the Onfleet organization.
- Clone Task
Clone an existing task by ID.
- Create Destination
Create a destination (address).
- Create Recipient
Create a recipient.
- Create Task
Create a delivery/pickup task in Onfleet.
- Create Worker
Create a worker (driver).
- Delete Task
Delete a task by ID.
- Delete team
Deletes a team from the Onfleet organization.
- Delete worker
Deletes a worker from the Onfleet organization. Workers with an active task cannot be deleted until the task has been completed.
- Find Recipient by Name
Find a recipient by name.
- Find Recipient by Phone
Find a recipient by phone number.
- Get Destination
Retrieve a destination by ID.
- Get Organization
Retrieve details of your own Onfleet organization.
- Get Recipient
Retrieve a recipient by ID.
- Get Task
Retrieve a single task by its Onfleet ID.
- Get Task by Short ID
Retrieve a single task by its shortId.
- Get Team
Retrieve a single team by ID.
- Get Worker
Retrieve a single worker by ID.
- List Hubs
List all hubs in the organization.
- List Tasks
List tasks in a time range. from is required (ms epoch); optional to and state filters.
- List Teams
List all teams in the organization.
- List Workers
List all workers (drivers) in the organization.
- Update hub
Update an existing hub's name or address.
- Update Recipient
Update a recipient by ID.
- Update Task
Update an existing task by ID.
- Update team
Update an existing team's name, workers or hub.
- Update worker
Updates an existing Onfleet worker (driver): name, teams, display name, capacity, vehicle, routing address and metadata. A worker's phone number cannot be changed through the API.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
LiveAgent and Onfleet, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Onfleet when something happens in LiveAgent?
Any of Onfleet's 28 actions, including Create Destination, Create Recipient, Create Task and Create Worker. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Onfleet to LiveAgent?
Onfleet has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads Onfleet's API documentation and adds it.
Do I have to build a connector for LiveAgent or Onfleet?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and Onfleet without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.