Integration
Connect LiveAgent to Maildroppa
When New conversation fires in LiveAgent, your agent runs Add or Update Subscriber Field (By Email) in Maildroppa. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and Maildroppa to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent can start in Maildroppa
When New conversation in LiveAgent
then Add or Update Subscriber Field (By Email) in Maildroppa
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and Maildroppa
Triggers and actions 3 triggers · 38 actions
- New conversation
Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
- New Customer
Triggers when a new customer (contact) is added in LiveAgent.
- New Customer (Experimental)
Triggers when a new customer (contact) is added in LiveAgent.
- Add customer group
Creates a new customer group in LiveAgent with a name and optional text and background colors.
- Add tag
Creates a new tag in LiveAgent that can be assigned to conversations.
- Get conversation
Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
- List conversation messages
Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
- List conversations
Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
- List customer groups
Returns every customer group defined in the LiveAgent account, with each group's id and name.
- List tags
Returns every tag defined in the LiveAgent account, with each tag's id and name.
- Add or Update Subscriber Field (By Email)
Sets (replaces) one custom field value on the subscriber with the given email address.
- Add or Update Subscriber Field (By Subscriber ID)
Sets or replaces one custom field value on a subscriber identified by subscriber ID.
- Assign Subscriber Tag (By Email)
Assigns a customer tag to the subscriber with the given email address.
- Assign Subscriber Tag (By Subscriber ID)
Assigns one of your active customer tags to a subscriber, identified by subscriber ID. Assigning a tag the subscriber already has does nothing.
- Count Subscribers (Filtered)
Returns the number of subscribers matching a set of segment conditions, optionally limited to one subscriber status.
- Create Field Type
Creates a custom subscriber field in Maildroppa, such as a text, number, date or choice field.
- Create Segment
Creates a subscriber segment in Maildroppa from a set of field, tag, topic, segment or purchase conditions.
- Create Tag
Creates a new tag in Maildroppa that can be assigned to subscribers and used in segments.
- Delete All Subscribers (Optionally by Status)
Deletes all subscribers in the account, optionally only those with a given status. Deletion runs in the background.
- Delete Field Type
Archives a customer-created subscriber field so it is no longer active.
- Delete Segment
Deletes a segment from your Maildroppa account. Segments still in use cannot be deleted.
- Delete Subscriber by Email
Deletes a subscriber from your Maildroppa audience, identified by their email address.
- Delete Subscriber by ID
Deletes a single subscriber from your Maildroppa account by their subscriber ID.
- Delete Subscriber Field (By Email)
Clears the value of one subscriber field for the subscriber with the given email address.
- Delete Subscriber Field (By Subscriber ID)
Clears the value of one subscriber field for the subscriber with the given ID.
- Delete Subscribers (Bulk)
Deletes several Maildroppa subscribers at once by their subscriber IDs.
- Delete Subscriber Tag (By Email)
Removes a customer tag from the subscriber with the given email address.
- Delete Subscriber Tag (By Subscriber ID)
Removes a tag from a subscriber identified by their subscriber ID.
- Delete Tag
Deletes (archives) a customer tag in Maildroppa so it can no longer be assigned. An archived tag can be restored later.
- Find Subscriber by Email
Finds a subscriber by their exact email address and returns their details.
- Get Segment by ID
Returns one Maildroppa segment by its ID, including its name and filter conditions.
- Get Subscriber by ID
Returns a subscriber by ID, including field values, tags, status and registration details.
- List Field Types (Paged)
Returns all subscriber fields in the Maildroppa account, both built-in and custom, including field types and choice options.
- List Filtered Subscribers (Paged)
Returns one page of subscribers matching a filter of field, tag, topic, segment or purchase conditions.
- List Tags
Returns the tags in your Maildroppa account, including system-managed tags, optionally with archived ones.
- Request Double Opt‑In
Starts double opt-in for a new subscriber by sending them a confirmation email. Their profile, tags and topics are applied once they confirm.
- Update Field Type
Updates a custom subscriber field's label, required flag, internal visibility, position and choice options.
- Update Segment
Replaces a segment's name and rules in Maildroppa.
- Update Subscriber
Updates a subscriber's email, first name, status, custom field values and tags. Values left blank keep the subscriber's current data.
- Update Subscriber Email
Changes the email address of an existing Maildroppa subscriber.
- Update Tag
Renames an existing customer tag in Maildroppa and returns the updated tag.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
LiveAgent and Maildroppa, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Maildroppa when something happens in LiveAgent?
Any of Maildroppa's 31 actions, including Create Field Type, Create Segment, Create Tag and Update Field Type. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Maildroppa to LiveAgent?
Maildroppa has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads Maildroppa's API documentation and adds it.
Do I have to build a connector for LiveAgent or Maildroppa?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and Maildroppa without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.