Integration
Connect LiveAgent to GPT Chatbot
When New conversation fires in LiveAgent, your agent runs Send Message in GPT Chatbot. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and GPT Chatbot to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent can start in GPT Chatbot
When New conversation in LiveAgent
then Send Message in GPT Chatbot
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and GPT Chatbot
Triggers and actions 3 triggers · 25 actions
- New conversation
Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
- New Customer
Triggers when a new customer (contact) is added in LiveAgent.
- New Customer (Experimental)
Triggers when a new customer (contact) is added in LiveAgent.
- Add customer group
Creates a new customer group in LiveAgent with a name and optional text and background colors.
- Add tag
Creates a new tag in LiveAgent that can be assigned to conversations.
- Get conversation
Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
- List conversation messages
Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
- List conversations
Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
- List customer groups
Returns every customer group defined in the LiveAgent account, with each group's id and name.
- List tags
Returns every tag defined in the LiveAgent account, with each tag's id and name.
- Add chatbot
Create a chatbot for the authenticated user.
- Add file source
Upload a file as a data source for a chatbot specified by chatbot uuid.
- Add session
Create a chat session for a chatbot specified by chatbot uuid.
- Add URL source
Create a URL data source for a chatbot specified by chatbot uuid.
- Delete agent
Delete a single agent by uuid.
- Delete message
Delete a single message by uuid.
- Delete session
Delete a session by its uuid.
- Delete source
Delete a single data source by uuid.
- Get chatbot
Fetch a single chatbot by uuid.
- Get session
Fetch a single chatbot session by uuid.
- List agents
Fetch the list of agents for a chatbot specified by chatbot uuid.
- List chatbots
Fetch the list of chatbots for the current user.
- List messages
Fetch the list of messages for a session specified by session uuid.
- List sessions
Fetch the list of sessions for a chatbot specified by chatbot uuid.
- List sources
Fetch the list of data sources for a chatbot specified by chatbot uuid.
- Send Message
Send a message to a chatbot and receive an answer.
- Update agent
Update agent metadata based on uuid.
- Update chatbot
Update chatbot metadata by uuid.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
LiveAgent and GPT Chatbot, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in GPT Chatbot when something happens in LiveAgent?
Any of GPT Chatbot's 18 actions, including Send Message, Update agent, Update chatbot and Add chatbot. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from GPT Chatbot to LiveAgent?
GPT Chatbot has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads GPT Chatbot's API documentation and adds it.
Do I have to build a connector for LiveAgent or GPT Chatbot?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and GPT Chatbot without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.