Integration
Connect LiveAgent to Daffy
When New conversation fires in LiveAgent, your agent runs Get user in Daffy. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and Daffy to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent can start in Daffy
When New conversation in LiveAgent
then Get user in Daffy
When New Customer in LiveAgent
then Find non profits by query in Daffy
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and Daffy
Triggers and actions 3 triggers · 13 actions
Trigger
New conversationTriggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
Trigger
New CustomerTriggers when a new customer (contact) is added in LiveAgent.
Trigger
New Customer (Experimental)Triggers when a new customer (contact) is added in LiveAgent.
Action
Add customer groupCreates a new customer group in LiveAgent with a name and optional text and background colors.
Action
Add tagCreates a new tag in LiveAgent that can be assigned to conversations.
Action
Get conversationReturns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
Action
List conversation messagesReturns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
Action
List conversationsReturns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
Action
List customer groupsReturns every customer group defined in the LiveAgent account, with each group's id and name.
Action
List tagsReturns every tag defined in the LiveAgent account, with each tag's id and name.
Action
Find non profits by querySearches Daffy's directory of non-profits by name and returns the matching organizations.
Action
Get balanceReturns the current balance of the connected user's Daffy fund.
Action
Get giftReturns a single Daffy gift by its code, including recipient, amount, status and shareable link.
Action
Get non profitReturns a non-profit organization's details by its EIN.
Action
Get userReturns the profile of the Daffy user who owns the connected API key, including their current fund and its causes.
Action
List giftsReturns the gifts sent from your Daffy fund.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from LiveAgent
LiveAgent to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
LiveAgent to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
LiveAgent to MailchimpMailchimp marketing automation and email platform.
LiveAgent to StripeStripe is a payment processing platform for online businesses.
LiveAgent to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
LiveAgent to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
More into Daffy
HubSpot to DaffyHubSpot is your all-in-one stop for all of your marketing software needs.
Salesforce to DaffySalesforce is a leading enterprise customer relationship management (CRM) platform.
Slack to DaffySlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Google Sheets to DaffyGoogle Sheets
Gmail to DaffyGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to DaffyGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
LiveAgent and Daffy, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Daffy when something happens in LiveAgent?
Any of Daffy's 6 actions, including Find non profits by query, Get balance, Get gift and Get non profit. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Daffy to LiveAgent?
Daffy has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads Daffy's API documentation and adds it.
Do I have to build a connector for LiveAgent or Daffy?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.