Integration
Connect LiveAgent to Cubo Crm
When New conversation fires in LiveAgent, your agent runs Add deal in Cubo Crm. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and Cubo Crm to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent can start in Cubo Crm
When New conversation in LiveAgent
then Add deal in Cubo Crm
When New Customer in LiveAgent
then Update deal in Cubo Crm
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and Cubo Crm
Triggers and actions 3 triggers · 27 actions
Trigger
New conversationTriggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
Trigger
New CustomerTriggers when a new customer (contact) is added in LiveAgent.
Trigger
New Customer (Experimental)Triggers when a new customer (contact) is added in LiveAgent.
Action
Add customer groupCreates a new customer group in LiveAgent with a name and optional text and background colors.
Action
Add tagCreates a new tag in LiveAgent that can be assigned to conversations.
Action
Get conversationReturns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
Action
List conversation messagesReturns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
Action
List conversationsReturns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
Action
List customer groupsReturns every customer group defined in the LiveAgent account, with each group's id and name.
Action
List tagsReturns every tag defined in the LiveAgent account, with each tag's id and name.
Action
Add activityCreate an activity. POST activities; docs "Criar nova atividade".
Action
Add dealCreate a deal (Negociação). POST on the deals resource; see docs.cubosuite.com.br "Criar novo negócio".
Action
Add noteCreate a note (Anotação). POST notes; docs "Criar nova anotação".
Action
Add organizationCreate an organization. POST organizations; docs "Criar nova organização".
Action
Add personCreate a person (Pessoa). POST on persons; docs "Criar nova pessoa".
Action
Add productCreate a product. POST products; docs "Criar novo produto".
Action
Delete dealDelete a deal by ID. DELETE on deals/{id}; docs "Excluir negócio".
Action
Delete personDelete a person by ID.
Action
Get dealGet a deal by ID. GET on deals/{id}; docs.cubosuite.com.br "Obter negócio por ID".
Action
Get organizationGet an organization by ID.
Action
Get personGet a person by ID.
Action
List organizationsList all organizations. GET organizations; docs "Listar todas as organizações".
Action
List peopleList all people. GET persons; docs "Listar todas as pessoas".
Action
List pipelinesList all pipelines (Funis). GET pipelines; docs "Listar todos os funis".
Action
List productsList all products. GET products; docs "Listar todos os produtos".
Action
List stagesList all stages of a pipeline by pipeline ID; docs "Buscar todos os estágios do funil pelo ID".
Action
Update activityUpdate an activity by ID.
Action
Update dealUpdate a deal by ID. PUT on deals/{id}; docs "Atualizar negócio".
Action
Update organizationUpdate an organization by ID.
Action
Update personUpdate a person by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
LiveAgent and Cubo Crm, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Cubo Crm when something happens in LiveAgent?
Any of Cubo Crm's 20 actions, including Update activity, Update deal, Update organization and Update person. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Cubo Crm to LiveAgent?
Cubo Crm has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads Cubo Crm's API documentation and adds it.
Do I have to build a connector for LiveAgent or Cubo Crm?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and Cubo Crm without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.