Integration
Connect LiveAgent to ClockIt
When New conversation fires in LiveAgent, your agent runs Clock in or out in ClockIt. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and ClockIt to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent can start in ClockIt
When New conversation in LiveAgent
then Clock in or out in ClockIt
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and ClockIt
Triggers and actions 3 triggers · 14 actions
- New conversation
Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
- New Customer
Triggers when a new customer (contact) is added in LiveAgent.
- New Customer (Experimental)
Triggers when a new customer (contact) is added in LiveAgent.
- Add customer group
Creates a new customer group in LiveAgent with a name and optional text and background colors.
- Add tag
Creates a new tag in LiveAgent that can be assigned to conversations.
- Get conversation
Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
- List conversation messages
Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
- List conversations
Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
- List customer groups
Returns every customer group defined in the LiveAgent account, with each group's id and name.
- List tags
Returns every tag defined in the LiveAgent account, with each tag's id and name.
- Clock in or out
Records a punch for an employee at the current moment, clocking them in if they are out and out if they are in.
- Get basic attendance report
Returns the basic attendance report: one summary row per employee per day in a date range, with status, punch times, worked, break, overtime and leave totals.
- List check-in logs
Returns field check-in visits logged from the ClockIt mobile app for every tracked employee, grouped by date, over a date range.
- List departments
Returns every department in the company, optionally limited to one site, with each department's name and site.
- List schedules
Returns every shift scheduled for each active employee in a date range of up to 31 days, with the punches, worked and break time, and project time logged against each shift.
- List sites
Returns every site in your ClockIt company, ordered by name, with each site's ID, name and time zone.
- List time logs
Returns punch data and worked durations for every tracked employee in the company, grouped by date, for a date range.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
LiveAgent and ClockIt, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in ClockIt when something happens in LiveAgent?
Any of ClockIt's 7 actions, including Clock in or out, Get basic attendance report, List check-in logs and List departments. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from ClockIt to LiveAgent?
ClockIt has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads ClockIt's API documentation and adds it.
Do I have to build a connector for LiveAgent or ClockIt?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.