Integration
Connect LiveAgent and Bread & Butter
When New conversation fires in LiveAgent, your agent runs Add contact us submission in Bread & Butter, or New Authentication in Bread & Butter to Add customer group in LiveAgent. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and Bread & Butter to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent and Bread & Butter can do together
From LiveAgent to Bread & Butter
When New conversation in LiveAgent
then Add contact us submission in Bread & Butter
From Bread & Butter to LiveAgent
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and Bread & Butter
Triggers and actions 9 triggers · 30 actions
- New conversation
Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
- New Customer
Triggers when a new customer (contact) is added in LiveAgent.
- New Customer (Experimental)
Triggers when a new customer (contact) is added in LiveAgent.
- Add customer group
Creates a new customer group in LiveAgent with a name and optional text and background colors.
- Add tag
Creates a new tag in LiveAgent that can be assigned to conversations.
- Get conversation
Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
- List conversation messages
Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
- List conversations
Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
- List customer groups
Returns every customer group defined in the LiveAgent account, with each group's id and name.
- List tags
Returns every tag defined in the LiveAgent account, with each tag's id and name.
- New Authentication
Triggers every time a user signs in.
- New Contact Us Submission
Triggers when a user submits the Contact Us tool.
- New Custom Fields
Triggers when a user submits the Custom Fields for Registration.
- New Custom User Event
Triggers when a user subscribes to custom events, selected in the triggers section below.
- New Email Captured
Triggers when a user enters their email address, or signs in with SSO for the first time.
- New Profile Verified
Triggers when a user signs in for the first time.
- Add contact us submission
Records a Contact Us submission from a visitor's device in a Bread & Butter app.
- Add event
Records an event (such as a page view or custom event code) for a device in a Bread & Butter app.
- Add form submission
Records a form submission from a visitor's device in a Bread & Butter app, capturing their email, name and any extra form fields.
- Add lead list
Creates a lead list in a Bread & Butter app from a set of leads, returning the new list with its lead count and credit quote.
- Add tag
Creates a new tag in a Bread & Butter app.
- Add user custom values
Saves custom field values (key/value pairs) for a visitor in a Bread & Butter app.
- Create custom event definition
Creates a custom event definition in a Bread & Butter app, which users can then trigger and which can be subscribed to.
- Create webhook
Subscribes a webhook URL to a Bread & Butter event so Bread & Butter posts each new occurrence to it. Returns the id of the new subscription.
- Delete tag
Deletes a tag from a Bread & Butter app.
- Get credit balance
Returns the credit balance for a Bread & Butter app, including credits used this period, the monthly allowance and pending enrichments.
- Get device profile
Returns the sign-in options and the visitor's profile state for one registered device.
- Get lead list
Returns a Bread & Butter lead list by its ID, including its processing status, lead counts and credit usage.
- Identify user
Identifies an anonymous visitor's device as a known person in a Bread & Butter app by attaching their email address and name.
- List app triggers
Returns the triggers set up in a Bread & Butter app, including webhook subscriptions, with their kind, filters and activity state.
- List custom event definitions
Returns the event definitions configured in a Bread & Butter app, optionally filtered to enabled or disabled ones.
- List Events
Returns the events recorded in a Bread & Butter app — sign-ins, page views, custom events, form submissions and more — optionally narrowed to one user or a date range.
- List lead lists
Returns all lead lists in a Bread & Butter app, including each list's status, lead counts and credit usage.
- List tags
Returns every tag defined in a Bread & Butter app, with each tag's id and name.
- List user events
Returns the page views and events (sign-ins, custom events, form submissions and more) a user recorded during one of their sessions in a Bread & Butter app.
- List users
Returns the users (visitors and leads) recorded in a Bread & Butter app, optionally narrowed to one email address or user state.
- List user sessions
Lists the sessions of one Bread & Butter user, newest first, with each session's ID, start time, location, device and page view count.
- Record external authentication
Records that a visitor signed in through your own login system, linking their device to the user with that email address.
- Update user lead status
Updates a user's lead status in a Bread & Butter app by setting their lead status rank.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
LiveAgent and Bread & Butter, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Bread & Butter when something happens in LiveAgent?
Any of Bread & Butter's 23 actions, including Create custom event definition, Create webhook, Update user lead status and Add contact us submission. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Bread & Butter to LiveAgent?
Yes. When something happens in Bread & Butter, your agent can act in LiveAgent too. This page covers both directions: Bread & Butter's triggers and LiveAgent's actions are listed here as well.
Do I have to build a connector for LiveAgent or Bread & Butter?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and Bread & Butter without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.