Integration
Connect LiveAgent to BigDataCloud
When New conversation fires in LiveAgent, your agent runs Validate Email Address in BigDataCloud. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and BigDataCloud to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent can start in BigDataCloud
When New conversation in LiveAgent
then Validate Email Address in BigDataCloud
When New Customer in LiveAgent
then Parse user agent in BigDataCloud
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and BigDataCloud
Triggers and actions 3 triggers · 14 actions
Trigger
New conversationTriggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
Trigger
New CustomerTriggers when a new customer (contact) is added in LiveAgent.
Trigger
New Customer (Experimental)Triggers when a new customer (contact) is added in LiveAgent.
Action
Add customer groupCreates a new customer group in LiveAgent with a name and optional text and background colors.
Action
Add tagCreates a new tag in LiveAgent that can be assigned to conversations.
Action
Get conversationReturns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
Action
List conversation messagesReturns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
Action
List conversationsReturns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
Action
List customer groupsReturns every customer group defined in the LiveAgent account, with each group's id and name.
Action
List tagsReturns every tag defined in the LiveAgent account, with each tag's id and name.
Action
Get country infoReturns details about a country from its ISO code, including its names, languages, currency, calling code, flag and UN / World Bank region classifications.
Action
Get IP Geolocation DataReturns the estimated location of an IP address — country, region, city, postcode, coordinates and time zone — along with details of the network and carriers that serve it.
Action
Get Locality Info of Geo-CoordinatesReturns the country, state, city, locality, postcode and full administrative hierarchy for a latitude and longitude.
Action
Get time zone infoReturns the current details of a time zone, such as its UTC offset, daylight saving status and local time. Optionally converts a given moment to that zone's local time.
Action
Parse user agentParses a raw browser user-agent string into the browser, version, operating system and device type, and flags whether it looks like a bot or a mobile device.
Action
Validate Email AddressChecks an email address's syntax, whether its domain has a mail server, and whether it is a disposable or known-spammer address, and returns an overall validity verdict.
Action
Validate Phone NumberChecks whether a phone number is valid for a given country and returns it in standard international (E.164), international and national formats, along with its line type (mobile, landline, VoIP and so on), estimated location and country details.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
LiveAgent and BigDataCloud, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in BigDataCloud when something happens in LiveAgent?
Any of BigDataCloud's 7 actions, including Get country info, Get IP Geolocation Data, Get Locality Info of Geo-Coordinates and Get time zone info. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from BigDataCloud to LiveAgent?
BigDataCloud has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads BigDataCloud's API documentation and adds it.
Do I have to build a connector for LiveAgent or BigDataCloud?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and BigDataCloud without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.