Integration
Connect LiveAgent to Awin
When New conversation fires in LiveAgent, your agent runs Advertiser - Validate a Transaction by Order Reference in Awin. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and Awin to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent can start in Awin
When New conversation in LiveAgent
then Advertiser - Validate a Transaction by Order Reference in Awin
When New Customer in LiveAgent
then Advertiser - Create a Transaction in Awin
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and Awin
Triggers and actions 3 triggers · 13 actions
Trigger
New conversationTriggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
Trigger
New CustomerTriggers when a new customer (contact) is added in LiveAgent.
Trigger
New Customer (Experimental)Triggers when a new customer (contact) is added in LiveAgent.
Action
Add customer groupCreates a new customer group in LiveAgent with a name and optional text and background colors.
Action
Add tagCreates a new tag in LiveAgent that can be assigned to conversations.
Action
Get conversationReturns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
Action
List conversation messagesReturns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
Action
List conversationsReturns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
Action
List customer groupsReturns every customer group defined in the LiveAgent account, with each group's id and name.
Action
List tagsReturns every tag defined in the LiveAgent account, with each tag's id and name.
Action
Advertiser - Create a TransactionRecords a sale or lead for your advertiser account through Awin's Conversion API (server-to-server).
Action
Advertiser - Validate a Transaction by Order ReferenceApproves or declines one of your advertiser account's transactions identified by its order reference and transaction date.
Action
Advertiser - Validate a Transaction by Transaction IDApproves or declines one of your advertiser account's transactions by its transaction ID.
Action
Publisher - Get Advertiser Performance DataReturns performance figures (clicks, impressions, sales, commission) per advertiser for your publisher account over a date range.
Action
Publisher - Get Advertiser Program InformationReturns the advertiser programmes available to your publisher account, filtered by relationship status.
Action
Publisher - Get a List of Commission GroupsReturns the commission groups an advertiser has set up, as seen by your publisher account.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
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Questions
LiveAgent and Awin, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Awin when something happens in LiveAgent?
Any of Awin's 6 actions, including Advertiser - Create a Transaction, Advertiser - Validate a Transaction by Order Reference, Advertiser - Validate a Transaction by Transaction ID and Publisher - Get Advertiser Performance Data. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Awin to LiveAgent?
Awin has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads Awin's API documentation and adds it.
Do I have to build a connector for LiveAgent or Awin?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use LiveAgent and Awin without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.