Integration
Connect LiveAgent to Arca
When New conversation fires in LiveAgent, your agent runs Create Task in Arca. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and Arca to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent can start in Arca
When New conversation in LiveAgent
then Create Task in Arca
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and Arca
Triggers and actions 3 triggers · 33 actions
- New conversation
Triggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
- New Customer
Triggers when a new customer (contact) is added in LiveAgent.
- New Customer (Experimental)
Triggers when a new customer (contact) is added in LiveAgent.
- Add customer group
Creates a new customer group in LiveAgent with a name and optional text and background colors.
- Add tag
Creates a new tag in LiveAgent that can be assigned to conversations.
- Get conversation
Returns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
- List conversation messages
Returns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
- List conversations
Returns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
- List customer groups
Returns every customer group defined in the LiveAgent account, with each group's id and name.
- List tags
Returns every tag defined in the LiveAgent account, with each tag's id and name.
- Create Comment
Posts a new top-level comment on a task.
- Create Folder
Creates a new folder in a workspace.
- Create Label
Creates a new label in a workspace.
- Create List
Creates a new list inside a folder.
- Create Status
Creates a new status in a workspace.
- Create Task
Creates a new task in a workspace.
- Delete Folder
Permanently deletes a folder and all lists and tasks inside it.
- Delete Label
Permanently deletes a label from a workspace.
- Delete List
Permanently deletes a list and all tasks inside it.
- Delete Status
Permanently deletes a status from a workspace.
- Delete Task
Permanently deletes a task.
- Get Task
Returns a single task with full details including its status, assignees, and attachments.
- Get Workspace
Returns a single workspace by its ID.
- List Folders
Returns all folders in a workspace, ordered by position then name.
- List Labels
Returns all labels defined in a workspace, ordered alphabetically by name.
- List Lists
Returns all lists in a workspace, ordered by position then name.
- List Statuses
Returns all statuses defined in a workspace, ordered by position.
- List Task Comments
Returns all comments on a task, ordered by creation date (oldest first).
- List Tasks
Returns a paginated list of top-level tasks in a workspace, ordered by creation date (newest first).
- List Workspace Members
Returns all members of a workspace, ordered by join date (oldest first).
- List Workspaces
Returns all workspaces the API key owner belongs to, ordered alphabetically by name.
- Update Folder
Updates one or more properties of a folder. Only the fields you include are changed.
- Update Label
Updates one or more properties of a label. Only the fields you include are changed.
- Update List
Updates one or more properties of a list. Only the fields you include are changed.
- Update Status
Updates one or more properties of a status. Only the fields you include are changed.
- Update Task
Updates one or more fields of a task. Only the fields you include are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from LiveAgent
LiveAgent to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
LiveAgent to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
LiveAgent to MailchimpMailchimp marketing automation and email platform.
LiveAgent to StripeStripe is a payment processing platform for online businesses.
LiveAgent to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
LiveAgent to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
More into Arca
HubSpot to ArcaHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to ArcaGoogle Sheets
Gmail to ArcaGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to ArcaGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
LiveAgent and Arca, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in Arca when something happens in LiveAgent?
Any of Arca's 26 actions, including Create Comment, Create Folder, Create Label and Create List. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Arca to LiveAgent?
Arca has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads Arca's API documentation and adds it.
Do I have to build a connector for LiveAgent or Arca?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.