Integration
Connect LiveAgent to AFrame
When New conversation fires in LiveAgent, your agent runs Add contact note in AFrame. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want LiveAgent and AFrame to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What LiveAgent can start in AFrame
When New conversation in LiveAgent
then Add contact note in AFrame
When New Customer in LiveAgent
then Add task in AFrame
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with LiveAgent and AFrame
Triggers and actions 3 triggers · 27 actions
Trigger
New conversationTriggers when a new conversation (ticket, chat, call or message) is created in LiveAgent.
Trigger
New CustomerTriggers when a new customer (contact) is added in LiveAgent.
Trigger
New Customer (Experimental)Triggers when a new customer (contact) is added in LiveAgent.
Action
Add customer groupCreates a new customer group in LiveAgent with a name and optional text and background colors.
Action
Add tagCreates a new tag in LiveAgent that can be assigned to conversations.
Action
Get conversationReturns a LiveAgent conversation (ticket) by its ID, code or public URL code, including status, owner, tags and custom field values.
Action
List conversation messagesReturns all message groups and their messages for a LiveAgent conversation, optionally limited to a date range.
Action
List conversationsReturns conversations (tickets, chats, calls) in LiveAgent, optionally filtered by owner, department, agent, status, channel, subject and dates.
Action
List customer groupsReturns every customer group defined in the LiveAgent account, with each group's id and name.
Action
List tagsReturns every tag defined in the LiveAgent account, with each tag's id and name.
Action
Add contact noteAdds a note to an existing contact in AFrame and returns the created note.
Action
Add eventCreates a new event (date or appointment) on an AFrame transaction, with a fixed date or a date calculated from another transaction date.
Action
Add taskCreates a new Task in AFrame, assigned to a team member and optionally linked to a transaction or contact.
Action
Add transaction attachmentCreates a new attachment entry (a file placeholder or a web link) on an AFrame transaction.
Action
Add transaction noteAdds a note (or showing / price-change activity) to an existing AFrame transaction.
Action
Add transaction participantAdds a participant to an AFrame transaction in a given role, either linking an existing contact, creating a new contact inline, or holding the role as a placeholder.
Action
Create ContactCreates a new Contact in your AFrame team, with name, company, emails, phones, addresses and categories.
Action
Create TransactionCreates a new Transaction in AFrame for a property address, with optional prices, key dates, assigned team members and custom field values.
Action
Find contactsSearches AFrame contacts by name, company, team, email, categories, or created/edited date range and returns the matching contacts (up to 100).
Action
Find tasksReturns tasks matching the given status, due/completion dates, transaction, contact or assignee filters (up to 100).
Action
Find team membersFinds team members in your AFrame team by name, email, role, type or active status.
Action
Find transactionsSearches transactions by ID, stage, property address, or created/edited date range and returns the matching transactions (up to 100).
Action
Get contactReturns a contact's details, including name, emails, phones, addresses, owners and categories.
Action
Get contact noteReturns a single contact note by its ID, including its content, type, date and any attached file details.
Action
Get EventReturns one event (a date or appointment such as a closing date) on a transaction.
Action
Get transactionReturns a single AFrame transaction by its ID, including its status, property details, participants and custom field values.
Action
Get Transaction NoteReturns a transaction note by its ID, including its content, activity date, contact details and visibility settings.
Action
Update contactUpdates an existing AFrame contact, changing only the fields you fill in.
Action
Update taskUpdates an existing AFrame task, changing only the fields you fill in, and returns the updated task.
Action
Update transactionUpdates an existing AFrame transaction's property address, status, assigned team members, prices, dates and commission. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
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Questions
LiveAgent and AFrame, answered
What can start an automation from LiveAgent?
Any of LiveAgent's 3 triggers in the catalog, including New conversation, New Customer and New Customer (Experimental). Describe the moment in plain language and your agent picks the right one.
What can your agent do in AFrame when something happens in LiveAgent?
Any of AFrame's 20 actions, including Create Contact, Create Transaction, Update contact and Update task. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from AFrame to LiveAgent?
AFrame has no triggers in the catalog today, so automations start in LiveAgent. If you need the other direction, ask: your agent reads AFrame's API documentation and adds it.
Do I have to build a connector for LiveAgent or AFrame?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.