Integration
Connect Linkly and Zendesk
When New Link Created fires in Linkly, your agent runs Add Comment to Ticket in Zendesk, or New Messaging Conversation in Zendesk to Create Link in Linkly. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Linkly and Zendesk to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Linkly and Zendesk can do together
From Linkly to Zendesk
When New Link Created in Linkly
then Add Comment to Ticket in Zendesk
From Zendesk to Linkly
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Linkly and Zendesk
Triggers and actions 6 triggers · 21 actions
- Link Deleted
- New Link Created
- Specific Link Clicked
- Create Link
Creates a Linkly Link
- Delete Link
Deletes an existing Linkly Link
- Update Link
Updates an existing Linkly Link
- New Messaging Conversation
Triggers when a customer starts a new conversation through Zendesk messaging (the web widget, mobile SDK or a social messaging channel). Each conversation arrives as its Zendesk ticket.
- New Ticket
Polling trigger that fires when a new ticket is created.
- New User
Polling trigger that fires when a new user is created.
- Add Comment to Ticket
Adds a public or private comment to an existing ticket.
- Create Organization
Creates a new organization.
- Create Ticket
Creates a new ticket in Zendesk.
- Create User
Creates a new user (end-user or agent).
- Delete Ticket
Deletes a ticket by ID.
- Delete User
Soft-deletes a user by ID.
- Get Messaging User ID
Returns the Zendesk messaging ID for a user, so their messaging conversation can be looked up in Zendesk Messaging.
- Get Organization
Retrieves a single organization by ID.
- Get Ticket
Retrieves a single ticket by ID.
- Get User
Retrieves a single user by ID.
- List Organizations
Lists organizations in the account.
- List Ticket Comments
Lists all comments on a ticket.
- List Tickets
Lists tickets in the account.
- Search
Runs a Zendesk search query across tickets, users, and organizations.
- Search Users
Searches users by query (name, email, etc.).
- Update Organization
Updates an existing organization by ID.
- Update Ticket
Updates an existing ticket by ID.
- Update User
Updates an existing user by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Linkly
Linkly to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Linkly to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Linkly to MailchimpMailchimp marketing automation and email platform.
Linkly to StripeStripe is a payment processing platform for online businesses.
Linkly to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Linkly to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
More into Zendesk
HubSpot to ZendeskHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to ZendeskGoogle Sheets
Gmail to ZendeskGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to ZendeskGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Linkly and Zendesk, answered
What can start an automation from Linkly?
Any of Linkly's 3 triggers in the catalog, including New Link Created, Specific Link Clicked and Link Deleted. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Zendesk when something happens in Linkly?
Any of Zendesk's 18 actions, including Create Organization, Create Ticket, Create User and Update Organization. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Zendesk to Linkly?
Yes. When something happens in Zendesk, your agent can act in Linkly too. This page covers both directions: Zendesk's triggers and Linkly's actions are listed here as well.
Do I have to build a connector for Linkly or Zendesk?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.