Integration
Connect Less Annoying CRM to Freshdesk
When something happens in Less Annoying CRM, your agent does the next thing in Freshdesk. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want Less Annoying CRM and Freshdesk to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
Ask the assistant
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Connect Claude CodeEverything your agent can do with Less Annoying CRM and Freshdesk
Triggers and actions 10 triggers ยท 31 actions
Trigger
Contact DeletionTriggers when a contact is deleted.
Trigger
Form SubmissionTriggers when a form submission is received.
Trigger
Group Membership AdditionTriggers when a contact is added to a group.
Trigger
Group Membership DeletionTriggers when a contact is removed from a group.
Trigger
New ContactTriggers when a new contact is created or a contact is updated.
Trigger
Pipeline Item DeletionTriggers when a pipeline item is deleted.
Trigger
Pipeline Item Status UpdateTriggers when a new pipeline item is added or its status is updated.
Action
Create ContactCreates a new contact.
Action
Create Contact NoteAdds a note to a contact.
Action
Create Group MembershipAdds a contact to a group.
Action
Create Pipeline ItemCreates a new pipeline item.
Action
Create TaskCreates a new task.
Action
Delete Group MembershipRemoves a contact from a group.
Action
Edit ContactEdit an existing contact. Blank fields will not be updated.
Action
Edit Pipeline ItemEdit an existing pipeline item attached to a contact.
Action
Find ContactSearch for contact by email, name, or LACRM Contact Id.
Action
Find Pipeline ItemSearch for a pipeline item.
Trigger
New CompanyTriggers when a new company is created.
Trigger
New ContactTriggers when a new contact is created.
Trigger
New TicketTriggers when a new ticket is created.
Action
Add Note to TicketAdds a private or public note to a ticket.
Action
Create CompanyCreates a new company.
Action
Create ContactCreates a new contact.
Action
Create TicketCreates a new ticket in Freshdesk.
Action
Delete ContactDeletes a contact by ID.
Action
Delete TicketDeletes a ticket by ID.
Action
Get AgentRetrieves an agent by ID.
Action
Get CompanyRetrieves a company by ID.
Action
Get ContactRetrieves a contact by ID.
Action
Get TicketRetrieves a single ticket by ID.
Action
List AgentsLists all agents.
Action
List CompaniesLists companies.
Action
List ContactsLists contacts.
Action
List Ticket ConversationsLists all conversations (replies and notes) on a ticket.
Action
List TicketsLists tickets, most recently updated first.
Action
Reply to TicketAdds a public reply to a ticket conversation.
Action
Search ContactsSearches contacts using a Freshdesk query string.
Action
Search TicketsSearches tickets using a Freshdesk query string.
Action
Update CompanyUpdates a company by ID.
Action
Update ContactUpdates a contact by ID.
Action
Update TicketUpdates an existing ticket by ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.