Connect LawPay and Trengo

Both apps 32LawPay 14Trengo 18

• Trigger
  New Event

  Triggers when a new LawPay gateway event occurs, such as a transaction being authorized or completed.

• Trigger
  New Transaction

  Triggers when a new charge, refund or credit is created in LawPay.

• Action
  Cancel Recurring Charge

  Cancels a LawPay recurring charge so no further payments are collected.

• Action
  Capture Charge

  Captures an authorization-only LawPay card charge so its funds settle.

• Action
  Create Charge

  Charges a customer in LawPay using a saved payment method or a one-time payment token.

• Action
  Create Credit

  Sends funds to a customer's card or bank account in LawPay without an original charge (the Credit feature must be enabled on the account).

• Action
  Get Current Merchant

  Returns the LawPay merchant tied to the secret key, including its operating, trust and eCheck accounts.

• Action
  Get Event

  Returns one LawPay gateway event, such as a transaction being authorized, with its data.

• Action
  Get Recurring Charge

  Returns a LawPay recurring charge with its schedule, totals and next payment date.

• Action
  Get Transaction

  Returns one LawPay charge, refund or credit by its ID, including any refunds applied to a charge.

• Action
  List Recurring Charge Occurrences

  Returns the scheduled payments of a LawPay recurring charge with their due dates and status.

• Action
  Refund Charge

  Refunds part or all of a LawPay charge back to the original card or bank account.

• Action
  Search Transactions

  Returns LawPay transactions matching a text search, date range or account, newest first.

• Action
  Void Transaction

  Voids a LawPay charge, refund or credit that has not been captured yet, releasing any hold.

• Trigger
  New Internal Note

  Fires when an internal note is added to a Trengo ticket.

• Trigger
  New Outbound Message

  Triggers when an outbound message is created.

• Trigger
  Ticket Label Added

  Triggers when a label is added to a conversation.

• Action
  Add internal note to ticket

  Adds an internal note (visible only to agents) to a Trengo ticket.

• Action
  Add ticket

  Create a new support ticket.

• Action
  Add ticket label

  Attaches an existing label to a Trengo ticket.

• Action
  Create a Contact

  Creates a contact on a Trengo channel. If a contact with the same identifier already exists on that channel, Trengo returns the existing contact instead of creating a duplicate.

• Action
  Create webhook

  Subscribes a URL to one Trengo webhook event type. Used by Trengo instant triggers to register their delivery URL on activation.

• Action
  Delete contact

  Delete a contact by id.

• Action
  Delete ticket

  Delete a ticket by id.

• Action
  Find a Contact

  Returns the Trengo contacts that match the search term.

• Action
  Get contact

  Retrieve a single Trengo contact by its id.

• Action
  Get webhook

  Fetches a webhook by ID, including the event it listens for, the address it sends to and its signing secret. An error occurs if the webhook is not found.

• Action
  List contacts

  List all contacts.

• Action
  List labels

  Lists the ticket labels defined in the Trengo account (first page).

• Action
  List tickets

  Returns all tickets the connected user is authorized to see, optionally filtered by status, contact, users, channels, labels, last message type or update time.

• Action
  Send a Message

  Sends a reply message on an existing Trengo ticket, over the ticket's own channel.

• Action
  Update contact

  Update an existing contact by id.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.