Integration
Connect Kustomer to Front
When Conversation Created fires in Kustomer, your agent runs Add Conversation Links in Front. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Kustomer and Front to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Kustomer can start in Front
When Conversation Created in Kustomer
then Add Conversation Links in Front
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Kustomer and Front
Triggers and actions 6 triggers · 49 actions
- Conversation Created
Triggers when a new conversation is created in Kustomer.
- Conversation Updated
Triggers when a Kustomer conversation is created or updated.
- Customer Created
Triggers when a new customer is created in Kustomer.
- Customer Updated
Triggers when a Kustomer customer is created or updated.
- Message Created
Triggers when a new message is sent or received in Kustomer.
- Message Updated
Triggers when a Kustomer message is created or updated.
- Add custom object
Creates a new custom object (KObject) of the chosen custom object type in Kustomer.
- Add message
Adds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.
- Create Company
Creates a company in Kustomer that customers can be linked to.
- Create Conversation
Creates a new conversation for a Kustomer customer, with an optional name, status and tags.
- Create Customer
Creates a new customer in Kustomer with a name, email, phone and optional external ID.
- Create Notes
Adds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.
- Create User
Invites a new agent user to your Kustomer org by name and email.
- Delete Customer
Deletes a Kustomer customer by ID.
- Find Conversation
Finds a Kustomer conversation by the external ID your own system gave it.
- Find Customer
Finds a Kustomer customer by email address and returns their ID, name and phone.
- Find custom objects by criteria
Returns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.
- Find User
Finds a Kustomer agent user by email address.
- Get Company
Returns one Kustomer company by ID.
- Get Conversation
Returns one Kustomer conversation by ID, with its subject, status, customer and timestamps.
- Get Customer
Returns one Kustomer customer by ID, with name, emails, phones and timestamps.
- Get message
Returns a single Kustomer message by its ID, including its attributes and related conversation and customer.
- Get user
Returns a Kustomer user (agent) by their ID, including name, email and other profile attributes.
- List teams
Returns the teams in your Kustomer organization, optionally filtered by role group or deleted status.
- Update company
Updates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.
- Update Conversation
Updates a Kustomer conversation's subject or status. Only the fields you fill in are changed.
- Update Customer
Updates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.
- Add Comment
Adds an internal comment to a Front conversation.
- Add Contact Handle
Adds a new handle (email, phone, social id, etc.) to an existing Front contact.
- Add Conversation Links
Adds one or more links to a Front conversation, either existing links by id or external URLs (links are created as needed).
- Add Conversation Tags
Adds one or more tags to a Front conversation.
- Assign or Unassign Conversation
Assign or unassign a conversation to a teammate.
- Create Account
Create a new account (company) in Front.
- Create Contact
Creates a new contact in Front at the company level.
- Create Draft
Creates a draft message that starts a new conversation in a Front channel.
- Create Draft Reply
Creates a new draft as a reply to the last message in a Front conversation.
- Create Link
Creates a new Link
- Find Account
Finds a Front account by one of its domains or by its external ID.
- Find Contact
Finds a Front contact by one of its handles (email address, phone number, social handle, etc.) and returns the matching contact.
- Find Conversation
Returns up to 100 conversations matching a Front search query, most recently active first.
- Get Conversation
Fetches a conversation by ID, with its status, assignee, tags, links and custom fields. An error occurs if the conversation is not found.
- Get Conversation Last Message
Returns the most recent message in a Front conversation.
- Get Link
Fetches a link by ID, with its name, type and external URL. An error occurs if the link is not found.
- Import Message
Imports a message into a Front inbox without sending it through a channel, e.g. historical conversations or web form submissions.
- List Conversation Comments
Returns the internal comments teammates have posted on a conversation, with each comment's body, author and time posted.
- List Link Conversations
List the conversations linked to a specific Front link.
- Remove Contact Handle
Removes a handle (email, phone, etc) from a Contact
- Remove Conversation Links
Remove Links from a conversation.
- Remove Conversation Tags
Remove Tags from a Conversation
- Send Message
Sends a new message from a Front channel, starting a new conversation.
- Send Reply
Replies to a conversation. This action is best used with a Front trigger. For example, auto-reply behavior could be setup by combining a "New Inbound Message" Front trigger with this action.
- Update Account
Updates an existing account in Front.
- Update Contact
Updates an existing Front contact's name, description, links, contact lists and custom fields. Fields left blank are not changed.
- Update Conversation
Update the conversation status, assignee, inbox or tags.
- Update Link
Update the name of a Link.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Kustomer and Front, answered
What can start an automation from Kustomer?
Any of Kustomer's 6 triggers in the catalog, including Conversation Created, Conversation Updated, Customer Created and Customer Updated. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Front when something happens in Kustomer?
Any of Front's 28 actions, including Create Account, Create Contact, Create Draft and Create Draft Reply. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Front to Kustomer?
Front has no triggers in the catalog today, so automations start in Kustomer. If you need the other direction, ask: your agent reads Front's API documentation and adds it.
Do I have to build a connector for Kustomer or Front?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Kustomer and Front without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.