Connect Kit to Tidio

Both apps 28Kit 14Tidio 14

• Trigger
  New Form Subscriber

  Triggers when a subscription occurs on a specific form.

• Trigger
  New Purchase

  Triggers when a new purchase is added to your account.

• Trigger
  New Sequence Subscriber

  Triggers when a subscriber is added to a sequence.

• Trigger
  New Subscriber

  Triggers when a new subscriber is confirmed within your account (has completed any applicable double opt-ins).

• Trigger
  New Unsubscribe

  Triggers when a subscriber unsubscribes from your emails.

• Trigger
  Subscriber Added to Tag

  Triggers when a specific tag is added to a subscriber.

• Trigger
  Tag Removed From Subscriber

  Triggers when a specific tag is removed from a subscriber.

• Action
  Add Subscriber to Form

  Subscribe someone to a specific form.

• Action
  Add Tag to Subscriber

  Add a subscriber to a specific tag.

• Action
  Create or Update Subscriber

  Creates a Kit subscriber, or updates the first name and custom fields of an existing subscriber with the same email address. Returns the subscriber.

• Action
  Find Subscriber

  Finds an existing confirmed subscriber by email.

• Action
  Get Subscriber

  Returns one Kit subscriber by ID, with their name, email address, state and custom field values.

• Action
  List Tags for Subscriber

  Lists the tags on a Kit subscriber, with each tag's ID, name and the date it was applied.

• Action
  Remove Tag From Subscriber

  Remove a specific tag from a subscriber if they have it.

• Action
  Add ticket

  Creates a new ticket in Tidio on behalf of a contact, identified by their email address, with a subject and first message.

• Action
  Delete contact

  Permanently deletes a Tidio contact. A deleted contact cannot be recovered.

• Action
  Delete ticket

  Permanently deletes a Tidio ticket by its ID.

• Action
  Get contact

  Returns a single Tidio contact by its ID, including name, email, phone, location, consent status and the contact's custom properties.

• Action
  Get ticket

  Returns a single Tidio ticket with its details and full message history.

• Action
  List contact messages

  Returns the full conversation for a contact: every message from the contact, chat operators and chatbots, plus a link to view the conversation in Tidio.

• Action
  List contacts

  Returns the contacts in your Tidio project with all their properties, optionally filtered by email address.

• Action
  List departments

  Returns all departments (teams of operators) in your Tidio project, with each department's ID and name.

• Action
  List operators

  Returns every operator (chat agent) in your Tidio project, with their name, email, role and active status.

• Action
  List tickets

  Returns all tickets in your Tidio project with their subject, status, priority, contact and assignment, without messages.

• Action
  Reply to ticket

  Adds a reply message to an existing Tidio ticket, written either by an operator or by the ticket's contact, as a public reply or an internal note.

• Action
  Send message on behalf of contact

  Sends a message into a contact's Tidio conversation as if the contact had written it, routing it to the assigned operator and any matching bot rules.

• Action
  Update contact

  Updates an existing Tidio contact's name, email, phone, newsletter consent, external ID and custom contact properties. Only the values you fill in are changed.

• Action
  Update ticket

  Updates an existing Tidio ticket's status, priority, assignment, tags or custom field values. Fields left blank are not changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.