Connect Jumpseller and TOPdesk

Both apps 38Jumpseller 23TOPdesk 15

• Trigger
  Customer Created

  Triggers when a new customer registers into the store.

• Trigger
  Customer Updated

  Triggers when a customer is updated.

• Trigger
  Order Paid

  Triggers when a new order is paid.

• Trigger
  Order Updated

  Triggers when an order status is updated (from an initial "pending payment" to either a "paid", "canceled" or "abandoned" status).

• Trigger
  Product Created

  Triggers when a new product is created.

• Trigger
  Product Updated

  Triggers when a product is updated.

• Action
  Add Category

  Create a new Category.

• Action
  Add Customer

  Adds a new customer to your Jumpseller store.

• Action
  Create Product

  Creates a Product

• Action
  Create Product Variant

  Creates a new Product Variant

• Action
  Delete Customer

  Delete an existing Customer.

• Action
  Delete Product

  Delete an existing Product.

• Action
  Find Customer From Email

  Finds a customer in your Jumpseller store by their email address.

• Action
  Find Product

  Finds a Jumpseller Product, returning the full product details (including its variants)

• Action
  Find Product From SKU

  Finds a product given a SKU, ID or Barcode

• Action
  Get Customer

  Retrieve a single Customer by id.

• Action
  Get Product

  Retrieve a single Product by id.

• Action
  List Categories

  Retrieve all Categories.

• Action
  List Customers

  Retrieve all Customers.

• Action
  List Products

  Retrieve all Products in the store.

• Action
  Update Customer

  Updates an existing customer in your Jumpseller store.

• Action
  Update Product

  Updates a Product

• Action
  Update Product by SKU

  Updates a product given a SKU

• Trigger
  New First Line Incident

  Triggers when a new first-line incident is created in TOPdesk.

• Trigger
  New Incident

  Triggers when a new incident is created in TOPdesk.

• Trigger
  New Major Incident

  Triggers when a new major incident is created in TOPdesk.

• Trigger
  New Second Line Incident

  Triggers when a new second-line incident is created in TOPdesk.

• Trigger
  Updated Incident

  Triggers when an incident in TOPdesk is created or updated.

• Action
  Add change

  Creates a new change (request for change) in TOPdesk Change Management as an operator, from a template or from a brief description and change type.

• Action
  Create an Incident

  Creates a new incident in TOPdesk, registered for a known person or an unregistered caller.

• Action
  Find Branch

  Finds a TOPdesk branch by its exact name and returns its ID and details.

• Action
  Find changes

  Finds changes in TOPdesk Change Management that match a search filter, such as a change number, status or brief description.

• Action
  Find Incident

  Returns the TOPdesk incident with the given incident number.

• Action
  Find Last Action

  Returns the most recent action (progress-trail entry) on a TOPdesk incident, found by incident number.

• Action
  Find Person

  Finds a TOPdesk person (caller) by full name or email address and returns their ID and details.

• Action
  Get change

  Returns the full details of a change, looked up by its id or its change number.

• Action
  Update change

  Updates an existing TOPdesk change: description, requests, progress trail actions, status, classification, requester, assignee and planned dates.

• Action
  Update Incident

  Updates an existing TOPdesk incident, found by its incident number. Only the fields you fill in are changed; an action text is added to the progress trail.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.