Integration

Connect Jumpseller to Freshdesk

When something happens in Jumpseller, your agent does the next thing in Freshdesk. Describe it in plain language and the automation is built, tested on every branch and kept running.

Jumpseller6 triggersJumpseller17 actionsFreshdesk3 triggersFreshdesk21 actions

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What do you want Jumpseller and Freshdesk to do together?

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Everything your agent can do with Jumpseller and Freshdesk

Triggers and actions 9 triggers · 38 actions

Trigger
Customer Created
Triggers when a new customer registers into the store.
Trigger
Customer Updated
Triggers when a customer is updated.
Trigger
Order Paid
Triggers when a new order is paid.
Trigger
Order Updated
Triggers when an order status is updated (from an initial "pending payment" to either a "paid", "canceled" or "abandoned" status).
Trigger
Product Created
Triggers when a new product is created.
Trigger
Product Updated
Triggers when a product is updated.
Action
Add Category
Create a new Category. POST /categories.json
Action
Add Customer
Adds a new customer to your Jumpseller store.
Action
Create Product
Creates a Product
Action
Create Product Variant
Creates a new Product Variant
Action
Delete Customer
Delete an existing Customer. DELETE /customers/{id}.json
Action
Delete Product
Delete an existing Product. DELETE /products/{id}.json
Action
Find Customer From Email
Finds a customer in your Jumpseller store by their email address.
Action
Find Product
Finds a Jumpseller Product, returning the full product details (including its variants)
Action
Find Product From SKU
Finds a product given a SKU, ID or Barcode
Action
Get Customer
Retrieve a single Customer by id. GET /customers/{id}.json
Action
Get Product
Retrieve a single Product by id. GET /products/{id}.json
Action
List Categories
Retrieve all Categories. GET /categories.json
Action
List Customers
Retrieve all Customers. GET /customers.json
Action
List Products
Retrieve all Products in the store. GET /products.json (supports category/status filters and pagination).
Action
Update Customer
Updates an existing customer in your Jumpseller store.
Action
Update Product
Updates a Product
Action
Update Product by SKU
Updates a product given a SKU
Trigger
New Company
Triggers when a new company is created.
Trigger
New Contact
Triggers when a new contact is created.
Trigger
New Ticket
Triggers when a new ticket is created.
Action
Add Note to Ticket
Adds a private or public note to a ticket.
Action
Create Company
Creates a new company.
Action
Create Contact
Creates a new contact.
Action
Create Ticket
Creates a new ticket in Freshdesk.
Action
Delete Contact
Deletes a contact by ID.
Action
Delete Ticket
Deletes a ticket by ID.
Action
Get Agent
Retrieves an agent by ID.
Action
Get Company
Retrieves a company by ID.
Action
Get Contact
Retrieves a contact by ID.
Action
Get Ticket
Retrieves a single ticket by ID.
Action
List Agents
Lists all agents.
Action
List Companies
Lists companies.
Action
List Contacts
Lists contacts.
Action
List Ticket Conversations
Lists all conversations (replies and notes) on a ticket.
Action
List Tickets
Lists tickets, most recently updated first.
Action
Reply to Ticket
Adds a public reply to a ticket conversation.
Action
Search Contacts
Searches contacts using a Freshdesk query string.
Action
Search Tickets
Searches tickets using a Freshdesk query string.
Action
Update Company
Updates a company by ID.
Action
Update Contact
Updates a contact by ID.
Action
Update Ticket
Updates an existing ticket by ID.

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The other way round: Freshdesk to Jumpseller