Connect Jitbit Helpdesk to Yutori

Both apps 35Jitbit Helpdesk 20Yutori 15

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Action
  Add Scout

  Creates a new scout to continuously monitor the web on a schedule for a natural-language query.

• Action
  Delete Scout

  Permanently deletes a scout.

• Action
  Get Browsing Task Result

  Get the current status of a Yutori browsing task and its results once it has completed.

• Action
  Get Browsing Task trajectory

  Gets the step-by-step trajectory (screenshots) of a completed browsing task.

• Action
  Get Research Task Result

  Fetches the current status and result of a research task.

• Action
  Get Scout

  Retrieves a single scout by id.

• Action
  List Browsing Tasks

  Lists browsing tasks for the account, optionally filtered by status.

• Action
  List Research Tasks

  Lists the research tasks in the Yutori account, optionally filtered by status.

• Action
  List Scout updates

  Lists the updates a Yutori scout has reported, newest first.

• Action
  Mark scout as done

  Marks a scout as complete, ending its monitoring schedule.

• Action
  Restart Scout

  Restarts a scout that was previously marked as done, so it resumes monitoring.

• Action
  Run Browsing Task

  Launches a Yutori browsing agent on a cloud (or local) browser to carry out a natural-language task starting from a URL. Returns the task id immediately; the task runs asynchronously.

• Action
  Run Research Task

  Launches a one-time research task on the web and returns its task id and status. Fetch the finished results with Get Research Task Result.

• Action
  Update Scout

  Updates selected settings of an existing Yutori scout. Only the fields you fill in are changed; everything else stays as it is.

• Action
  Update Scout email settings

  Turns email notifications on or off for a scout and adds or removes email subscribers. Provide at least one of the optional fields.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.