Integration
Connect Jitbit Helpdesk and WordPress.com
When New Ticket fires in Jitbit Helpdesk, your agent runs Create Comment in WordPress.com, or New Comment in WordPress.com to Add tag to ticket in Jitbit Helpdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Jitbit Helpdesk and WordPress.com to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Jitbit Helpdesk and WordPress.com can do together
From Jitbit Helpdesk to WordPress.com
When New Ticket in Jitbit Helpdesk
then Create Comment in WordPress.com
From WordPress.com to Jitbit Helpdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Jitbit Helpdesk and WordPress.com
Triggers and actions 3 triggers · 40 actions
- New Ticket
Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.
- Add article
Creates a new knowledge base article in a category.
- Add asset
Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.
- Add company
Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.
- Add tag to ticket
Adds a tag to a ticket. The tag is created if it does not already exist.
- Add time spent
Logs a time spent entry on a ticket under the connected user. Requires technician permissions.
- Create New Reply
Posts a new reply (comment) to an existing helpdesk ticket.
- Create Ticket
Creates a new helpdesk ticket in a category, with a subject, body and priority.
- Create User
Creates a new helpdesk user. Requires administrator permissions.
- Find Ticket
Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.
- Find User
Finds a helpdesk user by their email address and returns their profile.
- Get Article
Returns a knowledge base article with its full content, category, tags and attachments.
- Get ticket
Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.
- List Companies
Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.
- List Ticket Comments
Returns all comments (replies) posted on a Jitbit Helpdesk ticket.
- List tickets
Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.
- List Time Spent Entries
Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.
- Update company
Updates a company's name, notes and email domains in Jitbit Helpdesk.
- Update ticket
Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.
- Update user
Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.
- New Comment
Triggers when a new approved comment is added to a post on your site.
- New Post
Triggers when a new post is published on your site.
- Add media
Uploads one or more files to a WordPress.com site's media library from public URLs and returns the new media items.
- Create Category
Create a new category on a WordPress.com site.
- Create Comment
Create a new comment on a post on a WordPress.com site.
- Create Page
Create a new page on a WordPress.com site (a post with type=page).
- Create Post
Create a new post on a WordPress.com site. Status can be publish, draft, private, pending, or future.
- Create Tag
Create a new tag on a WordPress.com site.
- Delete category
Deletes a category from a WordPress.com site by its slug.
- Delete comment
Deletes a comment on a WordPress.com site. The first delete moves it to the trash; deleting a trashed comment removes it permanently.
- Delete Post
Delete (trash) a post on a WordPress.com site by post ID.
- Delete tag
Deletes a tag from a WordPress.com site by its slug.
- Get comment
Returns a single comment on a WordPress.com site, including its author, post, content and status.
- Get Post
Retrieve a single post on a WordPress.com site by post ID.
- Get Site Info
Retrieve information about a WordPress.com site.
- List categories
Returns the categories on a WordPress.com site, optionally filtered by a search term and sorted by name or post count.
- List Comments
List comments on a post on a WordPress.com site.
- List media
Returns the items in a WordPress.com site's media library, optionally filtered by search text, file type, attached post or upload date.
- List Posts
List posts on a WordPress.com site, optionally filtered by status, search term, or number to return.
- List tags
Returns the tags on a WordPress.com site, optionally filtered by a search term.
- List users
Returns the users of a WordPress.com site, optionally filtered by search text, role or capability.
- Update comment
Edits an existing comment on a WordPress.com site — its text, author details, date or moderation status — and returns the updated comment.
- Update Post
Update an existing post on a WordPress.com site by post ID.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from Jitbit Helpdesk
Jitbit Helpdesk to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
Jitbit Helpdesk to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
Jitbit Helpdesk to MailchimpMailchimp marketing automation and email platform.
Jitbit Helpdesk to StripeStripe is a payment processing platform for online businesses.
Jitbit Helpdesk to ShopifyShopify is a commerce platform for online stores and retail point-of-sale.
Jitbit Helpdesk to QuickBooks OnlineQuickBooks Online accounting — manage customers, invoices, bills, payments, vendors, expenses, and more via...
More into WordPress.com
HubSpot to WordPress.comHubSpot is your all-in-one stop for all of your marketing software needs.
Google Sheets to WordPress.comGoogle Sheets
Gmail to WordPress.comGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
Google Calendar to WordPress.comGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
Questions
Jitbit Helpdesk and WordPress.com, answered
What can start an automation from Jitbit Helpdesk?
Any of Jitbit Helpdesk's 1 trigger in the catalog, including New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in WordPress.com when something happens in Jitbit Helpdesk?
Any of WordPress.com's 21 actions, including Create Category, Create Comment, Create Page and Create Post. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from WordPress.com to Jitbit Helpdesk?
Yes. When something happens in WordPress.com, your agent can act in Jitbit Helpdesk too. This page covers both directions: WordPress.com's triggers and Jitbit Helpdesk's actions are listed here as well.
Do I have to build a connector for Jitbit Helpdesk or WordPress.com?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.