Connect Jitbit Helpdesk to WebinarGeek

Both apps 30Jitbit Helpdesk 20WebinarGeek 10

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Action
  Create a Broadcast

  Creates a new broadcast (a scheduled session) for an episode of a Live or Automated webinar. If a broadcast already exists at that date and time, that broadcast is returned instead.

• Action
  Find subscriptions by broadcast

  Returns the subscribers registered for a WebinarGeek broadcast, optionally narrowed by email, external ID, viewing status and more.

• Action
  Get broadcast

  Returns a single broadcast, including its date, status, viewer counts, replay details, and its episode and webinar.

• Action
  Get subscription

  Returns one webinar subscriber with their registration details, watch statistics, poll and quiz answers, messages, payments and viewing sessions.

• Action
  Get webinar

  Returns one webinar with its episodes, broadcasts, registration fields, department and creator.

• Action
  List broadcasts

  Returns the broadcasts (scheduled or past sessions of your webinars) in your WebinarGeek account.

• Action
  List webinars

  Returns the webinars in your WebinarGeek account, with their episodes, broadcasts and registration fields, optionally filtered by language, type, series, creator or department.

• Action
  Subscribe to a Series of Webinars

  Subscribes a person to every episode of a webinar series at once, creating one subscription per episode, and returns the created subscriptions.

• Action
  Subscribe to a Single Webinar

  Subscribes a person to one specific broadcast of a webinar and returns the created subscription, including its watch link.

• Action
  Unsubscribe From a Webinar

  Unsubscribes a registrant from a webinar broadcast so they can no longer watch it or receive its emails, and returns the updated subscription.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.