Connect Jitbit Helpdesk and Voog

Both apps 40Jitbit Helpdesk 20Voog 20

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Trigger
  Order Cancelled

  Triggers when an order in the Voog online store is cancelled, delivering the cancelled order.

• Trigger
  Order Created

  Triggers when a new order is placed in the Voog online store.

• Trigger
  Order Paid

  Triggers when an order in your Voog online store is paid.

• Trigger
  Order Shipped

  Triggers when an order in your Voog online store is marked as shipped.

• Trigger
  Order Updated

  Triggers when an order in your Voog store is updated, for example when its status, payment or shipping details change.

• Action
  Add article

  Creates a new article (blog post) on a blog page of your Voog site, with its title, excerpt, body, tags and publishing state.

• Action
  Add product

  Creates a new product in your Voog online store with its name, price, status, stock, images, variants and categories.

• Action
  Checkout cart

  Checks out a Voog shopping cart, turning it into a new store order.

• Action
  Create cart

  Creates a shopping cart in the Voog online store with the chosen products, customer and shipping details, ready for checkout.

• Action
  Delete product

  Deletes a product, including all of its variants, from your Voog online store.

• Action
  Get article

  Returns a single blog article, including its title, excerpt, body, tags, author, blog page and custom data.

• Action
  Get cart

  Returns a single shopping cart from your Voog store, including its totals, customer, shipping method and custom checkout field values.

• Action
  Get order

  Returns a single store order, including its customer, amounts, statuses, line items and billing and shipping addresses.

• Action
  Get product

  Returns a single product from your Voog online store, including its price, stock, status and, optionally, its variants, translations and categories.

• Action
  List orders

  Returns the online store's orders, optionally filtered by status, payment status, shipping status, customer email or date, with line items and addresses when requested.

• Action
  List pages

  Returns the pages of your Voog site, optionally narrowed by type, language, parent page, path or a search phrase.

• Action
  List people

  Returns the people (site users with admin access) on your Voog site, optionally filtered by email, name, activation status or owner status.

• Action
  List products

  Returns the products in your Voog online store, optionally filtered by status, name, SKU, category or date, with variants and other details on request.

• Action
  Update order

  Updates an order in your Voog store: its status, payment or shipping status, note, customer details, billing and shipping addresses, and custom checkout field values. Returns the updated order.

• Action
  Update product

  Updates an existing product in your Voog online store, such as its name, price, stock, images, categories or variant options. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.