Connect Jitbit Helpdesk and Uploadcare

Both apps 36Jitbit Helpdesk 20Uploadcare 16

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Trigger
  New File Uploaded

  Triggers when a new file is uploaded.

• Action
  Add file tags

  /files/{uuid}/tags/ (add mode) — add tags to a file for organization/AI auto-tagging.

• Action
  Add group

  /groups/ (Upload API) — create a file group from a set of uploaded file UUIDs.

• Action
  Convert document

  convert a document/image to another format (e.g. PDF, DOCX to images).

• Action
  Convert video

  transcode/thumbnail a video file into another format.

• Action
  Delete file

  delete a file.

• Action
  Delete group

  delete a file group (does not delete member files).

• Action
  Find files

  /files/ with query params — search/filter uploaded files by criteria (used with removed/stored/uploaded_range filters).

• Action
  Get file

  file info: metadata, size, mime type, URLs.

• Action
  Get file metadata

  arbitrary key-value metadata attached to a file.

• Action
  Get group

  file group info: files list, creation date, storage flag.

• Action
  List files

  return paginated list of uploaded files, with filters (stored, removed, ordering).

• Action
  List groups

  paginated list of file groups.

• Action
  Store file

  mark an uploaded file as permanently stored.

• Action
  Update file metadata

  set/update a metadata key's value on a file.

• Action
  Upload File

  Upload a new file into your project.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.