Connect Jitbit Helpdesk and Typeform Enterprise (EU)

Both apps 39Jitbit Helpdesk 20Typeform Enterprise (EU) 19

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Trigger
  New Entry

  Triggers when someone submits a response to the chosen form.

• Action
  Add image

  Adds an image to your Typeform account from a URL or base64 data, so it can be used in forms and themes.

• Action
  Add theme

  Creates a new Typeform theme with the colors, font, background and layout you choose.

• Action
  Create an Empty Form

  Creates a new form with only a title.

• Action
  Create Workspace

  Creates a new workspace.

• Action
  Delete Form

  Deletes a form and all of its responses.

• Action
  Delete image

  Deletes an image from your Typeform account.

• Action
  Delete Responses

  Deletes the given responses from a form.

• Action
  Delete theme

  Deletes a theme from your Typeform account.

• Action
  Delete Workspace

  Deletes a workspace.

• Action
  Get theme

  Returns a theme from your Typeform account, including its colors, font, background and layout settings.

• Action
  Get Workspace

  Returns one workspace.

• Action
  List Forms

  Returns the forms in your Typeform account.

• Action
  List images

  Returns all images in your Typeform account, newest first.

• Action
  List Themes

  Returns the themes in your account.

• Action
  List Workspaces

  Returns the workspaces in your account.

• Action
  Lookup Responses

  Returns a form's responses that match the given text or date range.

• Action
  Update form

  Updates a form's title, visibility, settings, theme or workspace by applying a list of change operations.

• Action
  Update theme

  Updates a private theme in your Typeform account, changing only the settings you fill in (name, font, colors, background, alignment and more).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.