Connect Jitbit Helpdesk to TaxJar

Both apps 40Jitbit Helpdesk 20TaxJar 20

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Action
  Calculate Sales Tax for an Order

  Works out the sales tax due on an order from the ship-from and ship-to addresses, the order amount and its line items.

• Action
  Create a Customer

  Creates a customer in TaxJar with their exemption type and the regions the exemption applies to.

• Action
  Create an Order Transaction

  Records a completed order in TaxJar so it counts towards your sales tax reporting.

• Action
  Create a Refund Transaction

  Records a refund against an existing order in TaxJar so your sales tax reporting stays accurate.

• Action
  Get Two-Letter ISO Code for Region

  Looks up the two-letter code for a state, province or country by name, using TaxJar's own list of regions.

• Action
  List Categories

  Returns TaxJar's product categories and the tax code to use for each one.

• Action
  List Customers

  Returns the IDs of every customer in your TaxJar account.

• Action
  List Nexus Regions

  Returns the states, provinces and countries where your TaxJar account has nexus and must collect tax.

• Action
  List Orders

  Returns the IDs of the orders recorded in TaxJar, optionally limited to a date or date range.

• Action
  List Refunds

  Returns the IDs of the refunds recorded in TaxJar, optionally limited to a date or date range.

• Action
  Rates for Location

  Returns the sales tax rates that apply at a location, broken down by state, county and city.

• Action
  Show a Customer

  Returns one customer from TaxJar, including their exemption type and exempt regions.

• Action
  Show Order

  Returns one order recorded in TaxJar, including its addresses, totals and line items.

• Action
  Show Refund

  Returns one refund recorded in TaxJar, including the order it applies to and the amounts refunded.

• Action
  Summarize Tax Rates for All Regions

  Returns the minimum and average sales tax rate for every state, province and country TaxJar covers.

• Action
  Update a Customer

  Updates a customer in TaxJar. Only the fields you supply are changed.

• Action
  Update an Order Transaction

  Updates an order already recorded in TaxJar. Only the fields you supply are changed.

• Action
  Update a Refund Transaction

  Updates a refund already recorded in TaxJar. Only the fields you supply are changed.

• Action
  Validate an Address

  Checks a US address and returns TaxJar's corrected version of it, so tax is worked out on a clean address.

• Action
  Validate a VAT Number

  Checks whether a VAT number is valid and returns the business name and address registered against it.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.