Connect Jitbit Helpdesk and Supernormal

Both apps 35Jitbit Helpdesk 20Supernormal 15

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Trigger
  New Meeting Notes

  Triggers when a meeting recording finishes processing and its notes are ready, returning the recording's title, summary, timing, participant count and owner.

• Action
  Add agent

  Creates a new Supernormal agent with its name, persona, voice and prompts.

• Action
  Add agent session

  Creates a new session for a Supernormal agent, optionally recording who started it.

• Action
  Get agent

  Returns a single agent by its ID, including its name, description and avatar URL.

• Action
  Get agent session

  Returns a single Supernormal agent session, including its status, meeting URL, timing and transcription state.

• Action
  Get recording

  Returns a single recording by its ID, including its title, status, timing, owner, notes and AI-generated meeting summary.

• Action
  Get transcript

  Returns the full transcript of a Supernormal recording as a list of spoken segments with timing and speaker names.

• Action
  Get user

  Returns the profile of the Supernormal user the connected account belongs to, including their name, email and avatar.

• Action
  List agents

  Returns the connected user's Supernormal agents, with each agent's id, name, avatar and description.

• Action
  List agent sessions

  Returns the sessions of a given Supernormal agent, including each session's status, timing and meeting URL.

• Action
  List calendar events

  Returns your upcoming calendar events in Supernormal, optionally limited to a date range, including whether each meeting is scheduled to be captured.

• Action
  List recordings

  Returns the current user's Supernormal meeting recordings, optionally filtered by visibility.

• Action
  Publish agent

  Publishes a Supernormal agent so it becomes available for sessions.

• Action
  Toggle meeting capture

  Turns capture on or off for an upcoming calendar meeting, so Supernormal does or does not record it.

• Action
  Unpublish agent

  Unpublishes a Supernormal agent so it is no longer available to start sessions.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.