Connect Jitbit Helpdesk and Squarespace Commerce

Both apps 35Jitbit Helpdesk 20Squarespace Commerce 15

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Trigger
  New Profile

  Triggers when a new customer, subscriber or donor profile is added to the Squarespace site.

• Trigger
  New Transaction

  Triggers when a new payment transaction document (for an order or a donation) appears in your Squarespace store.

• Action
  Create Contact

  Creates a new contact on your Squarespace site with a name, locale and primary email, optionally opting them in to marketing emails.

• Action
  Delete product

  Deletes a product, along with its variants and images, from the Squarespace store.

• Action
  Fulfill order

  Marks a Squarespace Commerce order as fulfilled, optionally adding shipment tracking details and emailing the customer a shipping notification.

• Action
  Get contact

  Returns a single contact from your Squarespace site, including name, locale, primary email with marketing status, and default shipping address.

• Action
  Get order

  Returns a single Squarespace Commerce order by its id, including line items, totals, addresses, payment state and fulfillment status.

• Action
  Get product

  Returns a store product by its id, including its variants, pricing, stock, images and SEO details.

• Action
  List contacts

  Returns all contacts for the Squarespace website, including names, locale, primary email with marketing status and default shipping address.

• Action
  List discounts

  Returns the discounts and promo codes configured for the Squarespace store, optionally filtered by status, type or a search term.

• Action
  List inventory

  Returns the current stock level of every product variant in the store, including its SKU, description, quantity and whether stock is unlimited.

• Action
  List orders

  Returns the store's orders, most recently modified first, optionally narrowed to one customer, a modification date range, a fulfillment status or payment states.

• Action
  List products

  Returns the products in your Squarespace store, optionally narrowed by product type, a search term, or a last-modified date range.

• Action
  List transactions

  Returns the financial transactions for your store's orders and donations, grouped per order or donation, optionally filtered by modification date or order.

• Action
  Update inventory

  Adjusts stock quantities for product variants: add or subtract stock, set an exact quantity, or mark variants as having unlimited stock.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.