Connect Jitbit Helpdesk and Spacebring

Both apps 49Jitbit Helpdesk 20Spacebring 29

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Trigger
  Booking Ends

  Triggers when a booking's end time passes in your Spacebring network.

• Trigger
  Member Deleted

  Triggers when a member is removed from a Spacebring location.

• Trigger
  New Benefit Application

  Triggers when someone applies for a benefit in your Spacebring network.

• Trigger
  New Booking

  Triggers when a new booking is made in your Spacebring network.

• Trigger
  New Company

  Triggers when a new company is created in your Spacebring network.

• Trigger
  New Event Ticket

  Triggers when a new event ticket is created in your Spacebring network.

• Trigger
  New Issued Invoice

  Triggers when an invoice is issued in your Spacebring network.

• Trigger
  New Member

  Triggers when a new member joins or is invited to a Spacebring location.

• Trigger
  New Network Registration

  Triggers when a new user registers in your Spacebring network.

• Trigger
  New Order

  Triggers when a new shop order is placed in your Spacebring network.

• Trigger
  New Request to Join

  Triggers when someone requests to join a Spacebring location.

• Trigger
  New Subscription

  Triggers when a new subscription is created in a Spacebring location.

• Trigger
  New Support Ticket

  Triggers when a new support ticket is opened in your Spacebring network.

• Trigger
  New Visit

  Triggers when a new visit is scheduled in your Spacebring network.

• Trigger
  Subscription Ended

  Triggers when a subscription ends or is canceled in a Spacebring location.

• Trigger
  Subscription Expiring

  Triggers for active subscriptions in a Spacebring location, soonest end date first, so you can act before they expire.

• Trigger
  Subscription Purchased

  Triggers when a subscription becomes active (purchased) in a Spacebring location.

• Action
  Create Company

  Creates a new company in a Spacebring location and returns it.

• Action
  Create Feed Post

  Publishes a new post to a Spacebring location's community feed.

• Action
  Create Subscription for Company

  Creates a billing subscription for a Spacebring company.

• Action
  Create Subscription for User

  Creates a billing subscription for a Spacebring member (by membership).

• Action
  Create Visit

  Schedules a guest visit at a Spacebring location.

• Action
  Delete Booking

  Cancels and deletes a Spacebring booking.

• Action
  Delete Member

  Removes a member from a Spacebring location by membership ID.

• Action
  Find Booking

  Finds Spacebring bookings in a location, filtered by resource, member, user or status.

• Action
  Find Company

  Finds Spacebring companies in a location by title.

• Action
  Find Member

  Finds Spacebring members by email, user or company.

• Action
  Invite Member

  Invites a person to join a Spacebring location as a member and returns the membership.

• Action
  Update Subscription

  Changes a Spacebring subscription's start or end date.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.