Integration
Connect Jitbit Helpdesk to SocialKit
When New Ticket fires in Jitbit Helpdesk, your agent runs Get Facebook Channel Stats in SocialKit. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Jitbit Helpdesk and SocialKit to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Jitbit Helpdesk can start in SocialKit
When New Ticket in Jitbit Helpdesk
then Get Facebook Channel Stats in SocialKit
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Jitbit Helpdesk and SocialKit
Triggers and actions 1 trigger · 63 actions
- New Ticket
Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.
- Add article
Creates a new knowledge base article in a category.
- Add asset
Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.
- Add company
Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.
- Add tag to ticket
Adds a tag to a ticket. The tag is created if it does not already exist.
- Add time spent
Logs a time spent entry on a ticket under the connected user. Requires technician permissions.
- Create New Reply
Posts a new reply (comment) to an existing helpdesk ticket.
- Create Ticket
Creates a new helpdesk ticket in a category, with a subject, body and priority.
- Create User
Creates a new helpdesk user. Requires administrator permissions.
- Find Ticket
Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.
- Find User
Finds a helpdesk user by their email address and returns their profile.
- Get Article
Returns a knowledge base article with its full content, category, tags and attachments.
- Get ticket
Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.
- List Companies
Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.
- List Ticket Comments
Returns all comments (replies) posted on a Jitbit Helpdesk ticket.
- List tickets
Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.
- List Time Spent Entries
Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.
- Update company
Updates a company's name, notes and email domains in Jitbit Helpdesk.
- Update ticket
Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.
- Update user
Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.
- Get Credit Balance
Get the authenticated project’s remaining monthly and purchased credits. This request does not consume credits.
- Get Facebook Channel Stats
Get stats and metadata for a Facebook page.
- Get Facebook Comments
Fetch top comments from a Facebook video or post.
- Get Facebook Stats
Get engagement metrics and metadata for a Facebook video or post.
- Get Facebook Transcript
Extract the spoken transcript from a Facebook video.
- Get Instagram Channel Posts
Get recent posts from an Instagram profile's feed.
- Get Instagram Channel Reels
Get Instagram profile reels with cursor pagination from the public Reels tab. Views are optional by default: unavailable views or plays are null, without view-only recovery. Set requireViews=true to require a verified view count for every returned re
- Get Instagram Channel Stats
Get stats and metadata for an Instagram profile.
- Get Instagram Comments
Fetch top comments from an Instagram post or reel.
- Get Instagram Stats
Get engagement metrics and metadata for an Instagram post or reel. Views are optional by default: returns media immediately with null for unavailable views. Set requireViews=true to require a verified count; unavailable strict requests return 503 wit
- Get Instagram Transcript
Extract the spoken transcript from an Instagram video or reel.
- Get LinkedIn Company
Get public data from a LinkedIn company page — name, description, follower count, employee count.
- Get LinkedIn Company Posts
Get recent posts from a LinkedIn company page.
- Get LinkedIn Post
Get data for a single LinkedIn post by URL — text, engagement metrics, media.
- Get LinkedIn Profile
Get public data from a LinkedIn person profile — name, headline, followers, connections, recent articles.
- Get LinkedIn Transcript
Extract the spoken transcript from a LinkedIn video post. Only works on posts with native video.
- Get Reddit Post
Supply exactly one of url or postId. Public Reddit data without Reddit login. One credit per successful request. Unavailable fields are null.
- Get Reddit Subreddit Details
Supply exactly one of url or subreddit. Public Reddit data without Reddit login. One credit per successful request. Unavailable fields are null.
- Get TikTok Channel Stats
Get TikTok creator statistics. Paid requests allow up to 120 seconds for recovery; failures use zero credits.
- Get TikTok Channel Videos
Get recent TikTok videos. Limit is an upper bound; follow the cursor when hasMore is true. Verified empty profiles are successful requests; failures use zero credits.
- Get TikTok Comments
Fetch top comments from a TikTok video.
- Get TikTok Stats
Get engagement metrics and metadata for a TikTok video.
- Get TikTok Transcript
Extract the full transcript (with timestamps) from a TikTok video.
- Get Video Transcript (Any Platform)
Extract the spoken transcript from any publicly accessible video URL.
- Get X (Twitter) Article
Extract a complete native X Article as text and Markdown, with author metadata and media references. Accepts current x.com or twitter.com article/share URLs (/author/article/POST_ID or /i/article/POST_ID) and associated post URLs (/author/status/POST
- Get X (Twitter) Profile
Get public profile data for a Twitter/X user — followers, bio, tweet count, verification status.
- Get X (Twitter) Thread
Get a full Twitter/X thread (a self-reply chain) reconstructed as one post. Accepts any tweet URL in the thread; returns every tweet in order plus a combined text, with full long-form ("note") text (not truncated).
- Get X (Twitter) Transcript
Extract the spoken transcript from a Twitter/X video tweet. Only works on tweets with native video.
- Get X (Twitter) Tweet
Get data for a single Twitter/X tweet by URL.
- Get X (Twitter) Tweets
Get recent tweets from a Twitter/X user's timeline. Supports cursor-based pagination.
- Get YouTube Channel Stats
Get stats and metadata for a YouTube channel.
- Get YouTube Comments
Fetch top comments from a YouTube video.
- Get YouTube Stats
Get detailed metadata and engagement stats for a YouTube video.
- Get YouTube Transcript
Extract the full transcript (with timestamps) from a YouTube video or Short.
- Get YouTube Videos
Get a list of videos from a YouTube channel or playlist.
- Search Instagram Reels
Search Instagram reels by keyword.
- Search TikTok Hashtag
Search TikTok videos by hashtag.
- Search TikTok Video
Search TikTok videos by keyword.
- Search YouTube Video
Search YouTube videos by keyword.
- Summarize Facebook Video
Summarize a Facebook video using AI.
- Summarize Instagram Video
Summarize an Instagram video using AI.
- Summarize TikTok Video
Summarize a TikTok video using AI.
- Summarize Video (Any Platform)
Summarize any publicly accessible video URL using AI.
- Summarize YouTube Video
Summarize a YouTube video using AI. Returns a structured summary with key points.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Jitbit Helpdesk and SocialKit, answered
What can start an automation from Jitbit Helpdesk?
Any of Jitbit Helpdesk's 1 trigger in the catalog, including New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in SocialKit when something happens in Jitbit Helpdesk?
Any of SocialKit's 44 actions, including Get Credit Balance, Get Facebook Channel Stats, Get Facebook Comments and Get Facebook Stats. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from SocialKit to Jitbit Helpdesk?
SocialKit has no triggers in the catalog today, so automations start in Jitbit Helpdesk. If you need the other direction, ask: your agent reads SocialKit's API documentation and adds it.
Do I have to build a connector for Jitbit Helpdesk or SocialKit?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Jitbit Helpdesk and SocialKit without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.