Connect Jitbit Helpdesk to SignRequest

Both apps 32Jitbit Helpdesk 20SignRequest 12

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Action
  Add document

  Creates a document in SignRequest from a file link, uploaded file content or a template, ready to be sent out for signature.

• Action
  Add document attachment

  Attaches a file to an existing SignRequest document, from a public link or from the file's contents.

• Action
  Cancel SignRequest

  Cancels a SignRequest that is still pending, so its signers can no longer sign the document.

• Action
  Delete document

  Deletes a document from your SignRequest team.

• Action
  Get document

  Returns a single SignRequest document by its ID, including its status, signers, and temporary links to the original and signed PDFs.

• Action
  Get SignRequest

  Returns a SignRequest by its ID, including its signers and their signing status, the email subject and message, and the linked document.

• Action
  List documents

  Returns the documents in your SignRequest team, optionally filtered by status, external ID, sender, owner or date.

• Action
  List SignRequests

  Returns the signature requests in your SignRequest team, optionally filtered by sender email or by who signs.

• Action
  List templates

  Returns the templates available to your SignRequest team, with each template's name, ID and signer setup.

• Action
  Resend SignRequest

  Resends the signature request email to the signers of an existing SignRequest who have not yet signed.

• Action
  Send SignRequest

  Sends an existing SignRequest document out for signature to one or more signers, and returns the new SignRequest.

• Action
  Send SignRequest From Template

  Creates a document from one of your SignRequest templates and sends it to the signers you choose in a single step. Returns the new SignRequest with its signers and document.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.