Integration
Connect Jitbit Helpdesk and Secureframe
When New Ticket fires in Jitbit Helpdesk, your agent runs Update a User in Secureframe, or New Trust Center Request in Secureframe to Add tag to ticket in Jitbit Helpdesk. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want Jitbit Helpdesk and Secureframe to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What Jitbit Helpdesk and Secureframe can do together
From Jitbit Helpdesk to Secureframe
When New Ticket in Jitbit Helpdesk
then Update a User in Secureframe
From Secureframe to Jitbit Helpdesk
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with Jitbit Helpdesk and Secureframe
Triggers and actions 2 triggers · 49 actions
- New Ticket
Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.
- Add article
Creates a new knowledge base article in a category.
- Add asset
Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.
- Add company
Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.
- Add tag to ticket
Adds a tag to a ticket. The tag is created if it does not already exist.
- Add time spent
Logs a time spent entry on a ticket under the connected user. Requires technician permissions.
- Create New Reply
Posts a new reply (comment) to an existing helpdesk ticket.
- Create Ticket
Creates a new helpdesk ticket in a category, with a subject, body and priority.
- Create User
Creates a new helpdesk user. Requires administrator permissions.
- Find Ticket
Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.
- Find User
Finds a helpdesk user by their email address and returns their profile.
- Get Article
Returns a knowledge base article with its full content, category, tags and attachments.
- Get ticket
Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.
- List Companies
Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.
- List Ticket Comments
Returns all comments (replies) posted on a Jitbit Helpdesk ticket.
- List tickets
Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.
- List Time Spent Entries
Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.
- Update company
Updates a company's name, notes and email domains in Jitbit Helpdesk.
- Update ticket
Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.
- Update user
Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.
- New Trust Center Request
Triggers when a new Trust Center request is created in Secureframe.
- Archive an Integration Connection
Archives an integration connection in Secureframe and returns the archived connection.
- Archive a Vendor
Archives a vendor in Secureframe and returns the archived vendor.
- Create a Test Evidence
Uploads an evidence file to a test and returns the created evidence record.
- Get a Cloud Resource
Returns a single Secureframe cloud resource by its ID. An error occurs if the cloud resource is not found.
- Get a Control
Returns a single Secureframe control by its ID, including its attributes.
- Get a Device
Returns a single device tracked in Secureframe, including its ID, type and attributes.
- Get a Framework
Returns a single Secureframe compliance framework by its ID.
- Get an Integration Connection
Returns a single Secureframe integration connection by its ID, including its type and attributes.
- Get a Repository
Returns a single Secureframe repository by its ID, including its type and attributes.
- Get a Test
Returns a single Secureframe test by its ID, including its type and attributes.
- Get a Trust Center Request
Returns a single Trust Center request, identified by its ID, including its details and attributes.
- Get a User
Returns a single Secureframe user by ID, including the user's attributes.
- Get a User Account
Returns a single Secureframe user account by its ID. An error occurs if the user account is not found.
- Get a Vendor
Returns a single vendor from your Secureframe account by its ID.
- Get Evidence
Returns a single Secureframe evidence record by its ID.
- Link a User Account
Links a Secureframe user account to a personnel record and returns the updated user account.
- List Cloud Resources
Returns the cloud resources in your Secureframe company, optionally narrowed by a search query.
- List Controls
Returns the controls in your Secureframe account, optionally narrowed by a search query.
- List Devices
Returns the devices tracked in your Secureframe account, optionally narrowed by a search query.
- List Frameworks
Returns the compliance frameworks in your Secureframe account, optionally narrowed by a search query.
- List Integration Connections
Returns the integration connections in your Secureframe company, optionally narrowed by a search query.
- List Repositories
Returns the repositories in your Secureframe account, optionally narrowed by a search query.
- List Tests
Returns the tests in your Secureframe account, optionally narrowed by a search query.
- List Trust Center Requests
Returns the Trust Center requests in your Secureframe account, optionally narrowed by a search query.
- List User Accounts
Returns the user accounts in your Secureframe company, optionally narrowed by a search query.
- List Users
Returns the users in your Secureframe company, optionally narrowed by a search query.
- List Vendors
Returns the vendors in your Secureframe account, optionally narrowed by a search query.
- Update a Repository
Updates an existing Secureframe repository with the attribute values you provide and returns the updated repository.
- Update a Test
Updates an existing Secureframe test with the attribute values you provide and returns the updated test.
- Update a User
Updates a Secureframe user with the attribute values you provide and returns the updated user.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
Jitbit Helpdesk and Secureframe, answered
What can start an automation from Jitbit Helpdesk?
Any of Jitbit Helpdesk's 1 trigger in the catalog, including New Ticket. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Secureframe when something happens in Jitbit Helpdesk?
Any of Secureframe's 30 actions, including Create a Test Evidence, Update a Repository, Update a Test and Update a User. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Secureframe to Jitbit Helpdesk?
Yes. When something happens in Secureframe, your agent can act in Jitbit Helpdesk too. This page covers both directions: Secureframe's triggers and Jitbit Helpdesk's actions are listed here as well.
Do I have to build a connector for Jitbit Helpdesk or Secureframe?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use Jitbit Helpdesk and Secureframe without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.