Connect Jitbit Helpdesk and PostStack

Both apps 58Jitbit Helpdesk 20PostStack 38

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Trigger
  Contact Deleted (instant)

  Fires when a contact is deleted (event: contact.deleted).

• Trigger
  Contact Updated (instant)

  Fires when a contact is updated (event: contact.updated).

• Trigger
  Email Bounced (instant)

  Fires when an email bounces (event: email.bounced).

• Trigger
  Email Delivered (instant)

  Fires when an email is delivered (event: email.delivered).

• Trigger
  New Contact (instant)

  Fires when a contact is created (event: contact.created).

• Trigger
  New Inbound Email

  Polls for newly received inbound emails.

• Trigger
  New Sent Email (instant)

  Fires when an email is sent (event: email.sent).

• Action
  Add a broadcast

  Create a new marketing broadcast.

• Action
  Add a contact

  Create a new contact.

• Action
  Add a segment

  Create a new manual contact segment.

• Action
  Add a template

  Create a new email template.

• Action
  Add contacts to segment

  Add contacts to an existing segment.

• Action
  Add suppression

  Add an address to the suppression list.

• Action
  Cancel broadcast

  Cancel an in-flight broadcast.

• Action
  Cancel email

  Cancel a scheduled or queued email before it sends.

• Action
  Delete a contact

  Delete a contact.

• Action
  Delete a template

  Delete an email template.

• Action
  Get a contact

  Fetch one contact by ID.

• Action
  Get a template

  Fetch one email template by ID.

• Action
  Get broadcast

  Retrieve one broadcast by its public id, including the HTML and text bodies that the list endpoint omits.

• Action
  Get email

  Fetch one sent or queued email by ID.

• Action
  Get email events

  Get the delivery event timeline for one email.

• Action
  Get inbound email

  Fetch one received inbound email by ID.

• Action
  Import contacts

  Bulk-import a CSV list of contacts.

• Action
  List broadcasts

  List marketing broadcasts.

• Action
  List contacts

  List contacts in the account.

• Action
  List emails

  List sent, queued, and scheduled emails.

• Action
  List inbound emails

  List emails received via inbound parsing.

• Action
  List segments

  List contact segments.

• Action
  List suppressed addresses

  List addresses on the suppression list.

• Action
  List templates

  List email templates.

• Action
  Send an email

  Send a transactional email through PostStack.

• Action
  Send broadcast

  Start sending a broadcast to its recipients.

• Action
  Send emails in batch

  Send up to 100 emails in a single request.

• Action
  Update a contact

  Update an existing contact's fields.

• Action
  Update a template

  Update an email template, creating a new version.

• Action
  Update email

  Reschedule a queued email's send time.

• Action
  Validate email address

  Check whether an email address is valid and deliverable.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.