Connect Jitbit Helpdesk and Polar

Both apps 67Jitbit Helpdesk 20Polar 47

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Trigger
  Benefit Created

  Triggered when a new benefit is created in Polar.

• Trigger
  Benefit Updated

  Triggered when a benefit is changed in Polar.

• Trigger
  Checkout Created

  Triggered when a new checkout session is created in Polar.

• Trigger
  Checkout Expired

  Triggered when a checkout session expires in Polar without being paid.

• Trigger
  Checkout Updated

  Triggered when a checkout session changes in Polar, for example when it is confirmed or paid.

• Trigger
  Customer Created

  Triggered when a new customer is created in Polar.

• Trigger
  Customer Deleted

  Triggered when a customer is deleted in Polar.

• Trigger
  Customer State Changed

  Triggered when a customer's state changes in Polar - their active subscriptions, granted benefits or meters.

• Trigger
  Customer Updated

  Triggered when a customer's details change in Polar.

• Trigger
  Order Created

  Triggers when a new order is placed in your Polar organization.

• Trigger
  Order Paid

  Triggers when an order in your Polar organization is paid.

• Trigger
  Order Updated

  Triggers when an order in your Polar organization changes.

• Trigger
  Product Created

  Triggers when a new product is created in your Polar organization.

• Trigger
  Product Updated

  Triggers when a product in your Polar organization changes.

• Trigger
  Subscription Active

  Triggers when a subscription in your Polar organization becomes active.

• Trigger
  Subscription Canceled

  Triggers when a customer cancels a subscription in your Polar organization.

• Trigger
  Subscription Created

  Triggers when a new subscription is created in your Polar organization.

• Trigger
  Subscription Past Due

  Triggers when a subscription in your Polar organization falls past due because a payment failed.

• Trigger
  Subscription Revoked

  Triggers when a subscription in your Polar organization is revoked and the customer loses access.

• Trigger
  Subscription Uncanceled

  Triggers when a customer reverses a pending cancellation and keeps a subscription in your Polar organization.

• Trigger
  Subscription Updated

  Triggers when a subscription in your Polar organization changes.

• Action
  Add Subscription

  Subscribes a customer to a free recurring product.

• Action
  Confirm Checkout Session

  Completes an open checkout session so Polar creates the order. Works without payment only when the checkout needs none, for example a free product.

• Action
  Create Benefit

  Creates a benefit in Polar that you can attach to products.

• Action
  Create Checkout Session

  Creates a Polar checkout session for a product and returns the link the customer pays through.

• Action
  Create Customer

  Creates a customer in Polar.

• Action
  Create Discount

  Creates a discount in Polar, either a percentage off or a fixed amount off.

• Action
  Create Product

  Creates a product in Polar with its price or prices.

• Action
  Delete Customer

  Deletes a customer in Polar. Their subscriptions are cancelled and their benefits revoked.

• Action
  Get Checkout Session

  Returns one Polar checkout session by its id, including its status and payment link.

• Action
  Get Customer

  Returns one customer from Polar by their id, including any metadata you stored on them.

• Action
  Get Product

  Returns one product from Polar by its id, with its prices and attached benefits.

• Action
  Get Subscription

  Returns one subscription from Polar by its id, with its status, amount and current period.

• Action
  List Benefits

  Returns a page of benefits from Polar.

• Action
  List Checkout Sessions

  Returns a page of checkout sessions from Polar.

• Action
  List Customers

  Returns a page of customers from Polar.

• Action
  List Discounts

  Returns the discount codes set up in your Polar organization, newest first. You can narrow the list by organization or by name text, and page through the results.

• Action
  List Orders

  Returns the orders placed in your Polar organization. You can narrow the list by product, customer, subscription, checkout, discount or status, and page through the results.

• Action
  List Products

  Returns the products in your Polar organization, with their prices and benefits. You can narrow the list by name text, archived state, one-time versus subscription, or a benefit, and page through the results.

• Action
  List Subscriptions

  Returns the subscriptions in your Polar organization. You can narrow the list by product, customer, discount, active state or status, and page through the results.

• Action
  Revoke Subscription

  Cancels a Polar subscription immediately, ending the customer's access right away rather than at the end of the billing period.

• Action
  Update Benefit

  Changes a benefit's description, visibility, settings or metadata.

• Action
  Update Checkout Session

  Changes an open checkout session: buyer details, product, amount, metadata or redirect links.

• Action
  Update Customer

  Updates an existing Polar customer. Only the fields you fill in are changed; anything left blank keeps its current value.

• Action
  Update Order

  Changes the billing name or billing address shown on an order's invoice.

• Action
  Update Product

  Updates an existing Polar product. Only the fields you fill in are changed; anything left blank keeps its current value.

• Action
  Update Subscription

  Changes an existing Polar subscription — switch its product, apply a discount, adjust seats, move the trial end, or schedule or reverse a cancellation. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.