Connect Jitbit Helpdesk and Pipedream

Both apps 56Jitbit Helpdesk 20Pipedream 36

• Trigger
  New Ticket

  Triggers when a new ticket is created in Jitbit Helpdesk, optionally limited to a category, section, status, submitter, company, technician or tag.

• Action
  Add article

  Creates a new knowledge base article in a category.

• Action
  Add asset

  Creates a new asset in Jitbit Helpdesk with its model, manufacturer, type and supplier.

• Action
  Add company

  Creates a new company in Jitbit Helpdesk, or returns the existing company's id if the name is taken.

• Action
  Add tag to ticket

  Adds a tag to a ticket. The tag is created if it does not already exist.

• Action
  Add time spent

  Logs a time spent entry on a ticket under the connected user. Requires technician permissions.

• Action
  Create New Reply

  Posts a new reply (comment) to an existing helpdesk ticket.

• Action
  Create Ticket

  Creates a new helpdesk ticket in a category, with a subject, body and priority.

• Action
  Create User

  Creates a new helpdesk user. Requires administrator permissions.

• Action
  Find Ticket

  Searches tickets by text, optionally narrowed by submitter, category, status, assignee and creation date, and returns the matching tickets.

• Action
  Find User

  Finds a helpdesk user by their email address and returns their profile.

• Action
  Get Article

  Returns a knowledge base article with its full content, category, tags and attachments.

• Action
  Get ticket

  Returns a helpdesk ticket's details, including its status, category, submitter, assignee, tags, attachments and custom field values.

• Action
  List Companies

  Returns every company in your Jitbit helpdesk with its name, email domain and notes. Requires an administrator account.

• Action
  List Ticket Comments

  Returns all comments (replies) posted on a Jitbit Helpdesk ticket.

• Action
  List tickets

  Returns the helpdesk tickets the connected user can see, optionally filtered by mode, category, status, submitter, company, assignee, tag and dates.

• Action
  List Time Spent Entries

  Returns every time spent entry logged against a ticket, including who logged it, the seconds spent and when. Requires technician permissions.

• Action
  Update company

  Updates a company's name, notes and email domains in Jitbit Helpdesk.

• Action
  Update ticket

  Updates one or more properties of an existing helpdesk ticket, such as its status, priority, category, assignee, due date, tags, subject or body.

• Action
  Update user

  Updates an existing helpdesk user's profile, such as name, email, contact details, company, department, password and account status. Requires administrator permissions.

• Trigger
  New account

  Fires when a new app account appears in the project.

• Trigger
  New project

  Fires when a new project is created in the workspace.

• Action
  Create account

  Connect an app account on behalf of an end user.

• Action
  Create connect token

  Create a short-lived token that lets an end user connect an account.

• Action
  Create project

  Create a new project in your Pipedream workspace.

• Action
  Delete account

  Disconnect and remove a single connected account.

• Action
  Delete deployed trigger

  Remove a deployed trigger so it stops emitting events.

• Action
  Delete project

  Permanently remove a project from your workspace.

• Action
  Delete user

  Remove an end user and all of their connected accounts.

• Action
  Deploy trigger

  Deploy a trigger for an end user so it starts emitting events.

• Action
  Get account

  Retrieve the details of a single connected account.

• Action
  Get action

  Retrieve the definition of a single action.

• Action
  Get app

  Retrieve the details of a single app in Pipedream's catalog.

• Action
  Get component

  Retrieve the definition of a single component.

• Action
  Get deployed trigger

  Retrieve the details of a single deployed trigger.

• Action
  Get project

  Retrieve the details of a single project.

• Action
  Get trigger

  Retrieve the definition of a single trigger.

• Action
  List accounts

  List the app accounts your end users have connected in a project.

• Action
  List accounts for user

  List the accounts a specific end user has connected.

• Action
  List actions

  Browse the actions available to run for a project's apps.

• Action
  List apps

  Browse the apps available in Pipedream's integration catalog.

• Action
  List components

  Browse the components available in a project.

• Action
  List deployed triggers

  List the triggers currently deployed in a project.

• Action
  List projects

  List the projects in your Pipedream workspace.

• Action
  List trigger events

  Retrieve the recent events emitted by a deployed trigger.

• Action
  List triggers

  Browse the triggers available to deploy for a project's apps.

• Action
  List users

  List the end users who have connected accounts in a project.

• Action
  Proxy GET request

  Send an authenticated GET request to a connected app's API on behalf of an end user.

• Action
  Proxy PATCH request

  Send an authenticated PATCH request to a connected app's API on behalf of an end user.

• Action
  Proxy POST request

  Send an authenticated POST request to a connected app's API on behalf of an end user.

• Action
  Proxy PUT request

  Send an authenticated PUT request to a connected app's API on behalf of an end user.

• Action
  Run action

  Run an app action on behalf of an end user and return its result.

• Action
  Set trigger webhook

  Send a deployed trigger's events to one webhook address, replacing any addresses it currently sends to.

• Action
  Update deployed trigger

  Change the configuration of a deployed trigger.

• Action
  Update project

  Change the name or settings of an existing project.

• Action
  Validate connect token

  Check whether a Connect token is still valid.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.